---
description: Compare Drift vs Chatfuel regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Drift vs Chatfuel Comparison
---

Breadcrumb: [Home](/) > [Lead Generation Software](/directory/1674/lead-generation/software) > [Drift \<span\>vs\</span\> Chatfuel](https://www.softwareadvice.co.nz/compare/44897/170185/drift/vs/chatfuel)

# Compare Drift vs Chatfuel

Canonical: https://www.softwareadvice.co.nz/compare/44897/170185/drift/vs/chatfuel

> Detailed comparison between Drift and Chatfuel. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Drift | Chatfuel |
| **Overall rating** | 4.5/5 | 4.3/5 |
| **Total Reviews** | 199 | 28 |
| **Starting Price** | - | US$15.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Key features

### Drift

- A/B Testing
- AI/Machine Learning
- API
- CRM
- Canned Responses
- Chat/Messaging
- Code-free Development
- Content Management
- Customisable Branding
- Dashboard
- Dynamic Content
- Lead Capture
- Lead Management
- Lead Qualification
- Live Chat
- Monitoring
- Performance Metrics
- Reporting/Analytics
- Template Management
- Transfers/Routing

### Chatfuel

- A/B Testing
- AI/Machine Learning
- API
- CRM
- Canned Responses
- Chat/Messaging
- Code-free Development
- Content Management
- Customisable Branding
- Dashboard
- Dynamic Content
- Lead Capture
- Lead Management
- Lead Qualification
- Live Chat
- Monitoring
- Performance Metrics
- Reporting/Analytics
- Template Management
- Transfers/Routing

## Links

- [View Drift Profile](https://www.softwareadvice.co.nz/software/44897/drift)
- [View Chatfuel Profile](https://www.softwareadvice.co.nz/software/170185/chatfuel)
- [View Original Comparison](https://www.softwareadvice.co.nz/compare/44897/170185/drift/vs/chatfuel)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Drift vs Chatfuel Comparison","description":"Compare Drift vs Chatfuel regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.co.nz/compare/44897/170185/drift/vs/chatfuel","about":[{"@id":"https://www.softwareadvice.co.nz/software/44897/drift#software"},{"@id":"https://www.softwareadvice.co.nz/software/170185/chatfuel#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.co.nz/compare/44897/170185/drift/vs/chatfuel#breadcrumblist"},"@id":"https://www.softwareadvice.co.nz/compare/44897/170185/drift/vs/chatfuel#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.co.nz/#website"},"inLanguage":"en-NZ","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"}},{"name":"Drift","description":"Drift is a cloud-based solution designed to help businesses automate sales processes by adding live chat windows to websites for increased customer experience and loyalty. Key features include chatbots, geo-targeting, offline access, proactive chating and transfers/routing.\n\n\nDrift facilitates communication with website visitors in real-time to help generate leads and improve sales opportunities. The AI-enabled solution comes with a chatbot to automate marketing pipelines and increase customer engagement. Additionally, it allows marketers to generate reports to facilitate decision making and improve business performance.\n\n\nDrift allows integration with various third-party platforms including Salesforce, Marketo, HubSpot, Pardot, Outreach, Google Analytics and more. Mobile applications for Android and iOS devices are also offered, allowing users to remotely manage business activities.\n\n\nDrift is available on monthly subscriptions, starting from free pricing with basic chat capabilities. Support is extended via documentation and online helpdesk.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/6804eb5c-96c9-4058-b0dd-5a6376330fd8.png","url":"https://www.softwareadvice.co.nz/software/44897/drift","@id":"https://www.softwareadvice.co.nz/software/44897/drift#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":199},"operatingSystem":"Cloud, Android, Platform ios"},{"name":"Chatfuel","description":"Chatfuel is a cloud-based platform that helps small to large enterprises improve marketing operations across Facebook Messenger using artificial intelligence (AI) chatbots. Users can send automated responses for frequently asked questions (FAQs) and redirect ongoing chats to sales representatives for further queries.\n\n\nChatfuel allows organizations to configure bot flows by adding skills such as collecting clients' email addresses or exporting information into Google Sheets. Users can utilize the customer relationship management (CRM) module to store contact information and create customer segments based on specific parameters/attributes. Additionally, managers can configure AI rules, enabling chatbots to recognize specific phrases, emojis or emotions.\n\n\nChatfuel comes with an application programming interface (API), which allows enterprises to modify the system and integrate it with various third-party systems. Pricing is available on monthly subscriptions and support is extended via FAQs, live chat, documentation and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/f7e69c62-babc-4dd5-a4de-3de6b3b74f99.png","url":"https://www.softwareadvice.co.nz/software/170185/chatfuel","@id":"https://www.softwareadvice.co.nz/software/170185/chatfuel#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.3,"bestRating":5,"ratingCount":28},"offers":{"price":"15","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.softwareadvice.co.nz/compare/44897/170185/drift/vs/chatfuel#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Lead Generation Software","position":2,"item":"/directory/1674/lead-generation/software","@type":"ListItem"},{"name":"Drift vs Chatfuel","position":3,"item":"https://www.softwareadvice.co.nz/compare/44897/170185/drift/vs/chatfuel","@type":"ListItem"}]}]}
</script>