---
description: Compare OpenProject vs Freshdesk regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: OpenProject vs Freshdesk Comparison
---

Breadcrumb: [Home](/) > [Time Tracking Software](/directory/3834/time-tracking/software) > [OpenProject \<span\>vs\</span\> Freshdesk](https://www.softwareadvice.co.nz/compare/43756/110247/openproject/vs/freshdesk)

# Compare OpenProject vs Freshdesk

Canonical: https://www.softwareadvice.co.nz/compare/43756/110247/openproject/vs/freshdesk

> Detailed comparison between OpenProject and Freshdesk. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | OpenProject | Freshdesk |
| **Overall rating** | 4.6/5 | 4.5/5 |
| **Total Reviews** | 188 | 3425 |
| **Starting Price** | €5.95 | US$19.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Linux (Desktop), Linux (On-Premise) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### OpenProject

- API
- Access Controls/Permissions
- Alerts/Notifications
- Assignment Management
- Collaboration Tools
- Customisable Templates
- Dashboard
- Data Import/Export
- Drag & Drop
- Email Management
- File Sharing
- Issue Management
- Mobile Access
- Prioritisation
- Project Management
- Search/Filter
- Single Sign On
- Task Management

### Freshdesk

- API
- Access Controls/Permissions
- Alerts/Notifications
- Assignment Management
- Collaboration Tools
- Computer Telephony Integration
- Customer Complaint Tracking
- Customisable Templates
- Dashboard
- Data Import/Export
- Drag & Drop
- Email Management
- File Sharing
- Issue Management
- Mobile Access
- Prioritisation
- Project Management
- Search/Filter
- Single Sign On
- Task Management

## Links

- [View OpenProject Profile](https://www.softwareadvice.co.nz/software/43756/openproject)
- [View Freshdesk Profile](https://www.softwareadvice.co.nz/software/110247/freshdesk)
- [View Original Comparison](https://www.softwareadvice.co.nz/compare/43756/110247/openproject/vs/freshdesk)

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