---
description: Compare Jira vs BMC Helix ITSM regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Jira vs BMC Helix ITSM Comparison
---

Breadcrumb: [Home](/) > [Product Roadmap Software](/directory/4554/product-roadmap/software) > [Jira \<span\>vs\</span\> BMC Helix ITSM](https://www.softwareadvice.co.nz/compare/4315/184531/jira/vs/bmc-helix-itsm)

# Compare Jira vs BMC Helix ITSM

Canonical: https://www.softwareadvice.co.nz/compare/4315/184531/jira/vs/bmc-helix-itsm

> Detailed comparison between Jira and BMC Helix ITSM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Jira | BMC Helix ITSM |
| **Overall rating** | 4.4/5 | 4.1/5 |
| **Total Reviews** | 15367 | 115 |
| **Starting Price** | US$7.91 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk |
| **Training** | Live Online, Webinars, Documentation, Videos | - |

## Key features

### Jira

- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Approval Process Control
- Change Management
- Configuration Management
- Dashboard
- Data Visualisation
- For IT Project Management
- Incident Management
- Issue Scheduling
- Private Dashboards
- Recording
- Recurring Tasks
- Reporting & Statistics
- Scheduling
- Task Tagging
- Whiteboard

### BMC Helix ITSM

- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Approval Process Control
- Asset Tracking
- Change Management
- Configuration Management
- Dashboard
- Data Visualisation
- Incident Management
- Reporting & Statistics

## Links

- [View Jira Profile](https://www.softwareadvice.co.nz/software/4315/jira)
- [View BMC Helix ITSM Profile](https://www.softwareadvice.co.nz/software/184531/bmc-helix-itsm)
- [View Original Comparison](https://www.softwareadvice.co.nz/compare/4315/184531/jira/vs/bmc-helix-itsm)

-----

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