---
description: Compare ALVAO Asset Management vs DiliGenie regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: ALVAO Asset Management vs DiliGenie Comparison
---

Breadcrumb: [Home](/) > [IT Asset Management Software](/directory/1888/it-asset-management/software) > [ALVAO Asset Management \<span\>vs\</span\> DiliGenie](https://www.softwareadvice.co.nz/compare/419310/510629/alvao-asset-management/vs/DiliGenie)

# Compare ALVAO Asset Management vs DiliGenie

Canonical: https://www.softwareadvice.co.nz/compare/419310/510629/alvao-asset-management/vs/DiliGenie

> Detailed comparison between ALVAO Asset Management and DiliGenie. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | ALVAO Asset Management | DiliGenie |
| **Overall rating** | 4.7/5 | 5.0/5 |
| **Total Reviews** | 29 | 2 |
| **Starting Price** | US$0.68 | US$10.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Android (Mobile), iPhone (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Documentation, Videos |

## Key features

### ALVAO Asset Management

- Access Controls/Permissions
- Activity Tracking
- Change Management
- Customisable Forms
- Customisable Templates
- Dashboard Creation
- Help Desk Management
- Incident Management
- Multi-Channel Communication
- Prioritisation
- Problem Management
- Project Management
- Real-Time Reporting
- Reporting & Statistics
- Service Catalog
- Service Level Agreement (SLA) Management
- Status Tracking
- Support Ticket Management
- Task Management
- Workflow Management

### DiliGenie

- Access Controls/Permissions
- Activity Tracking
- Change Management
- Customisable Forms
- Customisable Templates
- Dashboard Creation
- Help Desk Management
- Incident Management
- Multi-Channel Communication
- Prioritisation
- Problem Management
- Project Management
- Real-Time Reporting
- Reporting & Statistics
- Service Catalog
- Service Level Agreement (SLA) Management
- Status Tracking
- Support Ticket Management
- Task Management
- Workflow Management

## Links

- [View ALVAO Asset Management Profile](https://www.softwareadvice.co.nz/software/419310/alvao-asset-management)
- [View DiliGenie Profile](https://www.softwareadvice.co.nz/software/510629/DiliGenie)
- [View Original Comparison](https://www.softwareadvice.co.nz/compare/419310/510629/alvao-asset-management/vs/DiliGenie)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"ALVAO Asset Management vs DiliGenie Comparison","description":"Compare ALVAO Asset Management vs DiliGenie regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.co.nz/compare/419310/510629/alvao-asset-management/vs/DiliGenie","about":[{"@id":"https://www.softwareadvice.co.nz/software/419310/alvao-asset-management#software"},{"@id":"https://www.softwareadvice.co.nz/software/510629/DiliGenie#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.co.nz/compare/419310/510629/alvao-asset-management/vs/DiliGenie#breadcrumblist"},"@id":"https://www.softwareadvice.co.nz/compare/419310/510629/alvao-asset-management/vs/DiliGenie#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.co.nz/#website"},"publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"inLanguage":"en-NZ"},{"name":"ALVAO Asset Management","description":"ALVAO IT Asset Management (ITAM) seamlessly integrates with vendor portals and provides complete lifecycle control of hardware and software, from acquisition to disposal, with a single source of truth. Its intuitive tree-structured interface and CMDB visualize ownership and dependencies, enabling IT teams to resolve incidents faster and plan changes with confidence. Automated discovery via Agent, SNMP, Intune, and SCCM ensures real-time accuracy, while mobile scanning and electronic handover workflows simplify audits and eliminate gaps. \n\nBeyond operational efficiency, ALVAO ITAM helps organizations strengthen governance and compliance. With built-in Software Asset Management, it optimizes licenses, controls Microsoft 365 usage, and reduces compliance risks. Certified to ISO 27001 and SOC 2, the platform also supports adherence to Cyber Essentials, NIS2, and DORA, ensuring asset management processes align with today’s regulatory demands. Combined with live dashboards and Power BI reporting, ALVAO ITAM reduces costs, improves visibility, and enables IT to act as a trusted partner to the business.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/48ba821d-0816-498c-a025-6b06c86d7aea.png","url":"https://www.softwareadvice.co.nz/software/419310/alvao-asset-management","@id":"https://www.softwareadvice.co.nz/software/419310/alvao-asset-management#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":29},"offers":{"price":"0.68","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows on premise, Android, Platform ios"},{"name":"DiliGenie","description":"DiliGenie’s incident management module allows IT teams to efficiently log, track, and resolve incidents from a single platform. With automated ticket routing, prioritization based on severity, and real-time updates, teams can respond to user issues promptly, minimizing downtime and enhancing user satisfaction.\nThe change management feature provides a structured approach to managing changes within the IT environment. DiliGenie enables organizations to plan, assess, and implement changes effectively while minimizing risks. \nDiliGenie’s problem management functionality helps IT teams identify the root causes of recurring incidents, allowing them to implement long-term solutions. By conducting thorough investigations and analyzing trends, organizations can reduce the likelihood of future issues and enhance overall service quality.\nDiliGenie’s IT Project Management tool streamlines project execution with a centralized dashboard, customizable workflows, and real-time tracking. It supports tools for task management, resource allocation, risk mitigation, and collaboration. With integrated reporting and seamless integrations, it ensures efficient, on-time, and within-budget project delivery.\nThe service request module streamlines the process of handling user requests for IT services. Users can submit requests through an intuitive self-service portal, while IT teams can manage and fulfill these requests efficiently. \nDiliGenie includes a robust knowledge base that allows teams to document solutions, best practices, and troubleshooting guides. This centralized repository empowers both IT staff and users to find answers quickly, promoting self-service and reducing the volume of incoming support tickets.\nThe user-friendly self-service portal enables end-users to submit requests, track their status, and access relevant knowledge base articles.\nThe ITSM tool includes comprehensive reporting and analytics capabilities, providing insights into key performance indicators (KPIs) such as ticket resolution times, user satisfaction ratings, and SLA compliance. These metrics enable IT managers to monitor performance, identify trends, and make data-driven decisions to improve service delivery.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/e9d603d9-b73e-499e-b106-0512870bfafc.png","url":"https://www.softwareadvice.co.nz/software/510629/DiliGenie","@id":"https://www.softwareadvice.co.nz/software/510629/DiliGenie#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":2},"offers":{"price":"10","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome, Android, Platform ios, Platform ipad"},{"@id":"https://www.softwareadvice.co.nz/compare/419310/510629/alvao-asset-management/vs/DiliGenie#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"IT Asset Management Software","position":2,"item":"/directory/1888/it-asset-management/software","@type":"ListItem"},{"name":"ALVAO Asset Management vs DiliGenie","position":3,"item":"https://www.softwareadvice.co.nz/compare/419310/510629/alvao-asset-management/vs/DiliGenie","@type":"ListItem"}]}]}
</script>