---
description: Compare Microsoft SharePoint vs Shelf regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Microsoft SharePoint vs Shelf Comparison
---

Breadcrumb: [Home](/) > [Collaboration Software](/directory/4138/collaboration/software) > [Microsoft SharePoint \<span\>vs\</span\> Shelf](https://www.softwareadvice.co.nz/compare/397825/435224/microsoft-sharepoint/vs/shelf)

# Compare Microsoft SharePoint vs Shelf

Canonical: https://www.softwareadvice.co.nz/compare/397825/435224/microsoft-sharepoint/vs/shelf

> Detailed comparison between Microsoft SharePoint and Shelf. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Microsoft SharePoint | Shelf |
| **Overall rating** | 4.4/5 | 4.8/5 |
| **Total Reviews** | 5433 | 106 |
| **Starting Price** | US$5.00 | US$10.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Microsoft SharePoint

- API
- Access Controls/Permissions
- Activity Tracking
- Approval Process Control
- Audit Trail
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Content Management
- Content Publishing Options
- Customisable Templates
- Discussions/Forums
- Document Management
- File Sharing
- Full Text Search
- Search/Filter
- Version Control
- Video Support
- Wiki
- Workflow Management

### Shelf

- API
- Access Controls/Permissions
- Activity Tracking
- Approval Process Control
- Audit Trail
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Content Management
- Content Publishing Options
- Customisable Templates
- Discussions/Forums
- Document Management
- File Sharing
- Full Text Search
- Search/Filter
- Version Control
- Video Support
- Wiki
- Workflow Management

## Links

- [View Microsoft SharePoint Profile](https://www.softwareadvice.co.nz/software/397825/microsoft-sharepoint)
- [View Shelf Profile](https://www.softwareadvice.co.nz/software/435224/shelf)
- [View Original Comparison](https://www.softwareadvice.co.nz/compare/397825/435224/microsoft-sharepoint/vs/shelf)

-----

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