---
description: Compare Avaya Cloud Office vs 3CX regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Avaya Cloud Office vs 3CX Comparison
---

Breadcrumb: [Home](/) > [Collaboration Software](/directory/4138/collaboration/software) > [Avaya Cloud Office \<span\>vs\</span\> 3CX](https://www.softwareadvice.co.nz/compare/3958/4936/ip-office/vs/3cx-phone-system)

# Compare Avaya Cloud Office vs 3CX

Canonical: https://www.softwareadvice.co.nz/compare/3958/4936/ip-office/vs/3cx-phone-system

> Detailed comparison between Avaya Cloud Office and 3CX. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Avaya Cloud Office | 3CX |
| **Overall rating** | 4.2/5 | 4.4/5 |
| **Total Reviews** | 45 | 465 |
| **Starting Price** | - | $350.00 |
| **Free Trial** | - | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | - | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | - | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Avaya Cloud Office

- API
- Call Centre Management
- Chat/Messaging
- Conferencing
- Contact Management
- Live Chat
- Multi-Channel Communication
- Multi-User Collaboration
- Presentation Streaming
- Reporting/Analytics
- Screen Sharing
- Unified Communications
- Video Conferencing

### 3CX

- API
- Auto-Dialer
- Call Centre Management
- Call Tracking
- Chat/Messaging
- Computer Telephony Integration
- Conferencing
- Contact Management
- Live Chat
- Multi-Channel Communication
- Multi-User Collaboration
- Recording
- Reporting/Analytics
- Screen Sharing
- Support Ticket Management
- Transfers/Routing
- Unified Communications
- Video Conferencing
- Virtual Extensions

## Links

- [View Avaya Cloud Office Profile](https://www.softwareadvice.co.nz/software/3958/ip-office)
- [View 3CX Profile](https://www.softwareadvice.co.nz/software/4936/3cx-phone-system)
- [View Original Comparison](https://www.softwareadvice.co.nz/compare/3958/4936/ip-office/vs/3cx-phone-system)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Avaya Cloud Office vs 3CX Comparison","description":"Compare Avaya Cloud Office vs 3CX regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.co.nz/compare/3958/4936/ip-office/vs/3cx-phone-system","about":[{"@id":"https://www.softwareadvice.co.nz/software/3958/ip-office#software"},{"@id":"https://www.softwareadvice.co.nz/software/4936/3cx-phone-system#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.co.nz/compare/3958/4936/ip-office/vs/3cx-phone-system#breadcrumblist"},"@id":"https://www.softwareadvice.co.nz/compare/3958/4936/ip-office/vs/3cx-phone-system#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.co.nz/#website"},"publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"inLanguage":"en-NZ"},{"name":"Avaya Cloud Office","description":"Avaya Cloud Office is a cloud-based communications and collaboration solution designed for small to midsize businesses.\n\nIt features auto dialing, conferencing, screen sharing, instant messaging, and more. Avaya Cloud Office is available with different levels of functionality such as mobility convergence, unified communications and call center management feature so that users can choose a phone system that suits their business model.\n\nThe Avaya contact center assists in management and administration of calls. It also helps in gathering, measuring and analyzing customer interactions. The Avaya learning service helps in providing training to employees using different forms of training module such as virtual training, classroom training, self-paced training in which sessions can be scheduled and users can organize custom classes.\n\nIt integrates via Telephony Application Programming Interface (TAPI) with other Avaya applications as well as third-party contact management software. Avaya Cloud Office can be deployed as an appliance, dedicated server or virtualized software.\n\nSupport is available via phone and live chat.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/e3359b9c-edcc-466a-bea3-87d6b37c26f0.png","url":"https://www.softwareadvice.co.nz/software/3958/ip-office","@id":"https://www.softwareadvice.co.nz/software/3958/ip-office#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.2,"bestRating":5,"ratingCount":45},"operatingSystem":"Windows on premise, Linux on premise"},{"name":"3CX","description":"3CX is a business communication platform that helps businesses streamline calling, video, and live chat. The platform has evolved from a PBX system into a full-featured communications solution that allows businesses to manage their voice, video and messaging needs.\n\nThe platform offers flexible on-premises and cloud deployment options. It provides a secure private solution with no data uploads to third parties. In addition to calling and video features, 3CX includes advanced contact center capabilities, including call queue strategies, detailed call reporting, recording, wallboards and switchboards.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/757381d8-aeb4-4486-b7ff-d311c7eb3c03.png","url":"https://www.softwareadvice.co.nz/software/4936/3cx-phone-system","@id":"https://www.softwareadvice.co.nz/software/4936/3cx-phone-system#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":465},"offers":{"price":"350","@type":"Offer","priceCurrency":"NZD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"@id":"https://www.softwareadvice.co.nz/compare/3958/4936/ip-office/vs/3cx-phone-system#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Collaboration Software","position":2,"item":"/directory/4138/collaboration/software","@type":"ListItem"},{"name":"Avaya Cloud Office vs 3CX","position":3,"item":"https://www.softwareadvice.co.nz/compare/3958/4936/ip-office/vs/3cx-phone-system","@type":"ListItem"}]}]}
</script>