Intercom vs Confluence Comparison

Intercom

Intercom is the only complete Customer Service solution that provides a seamless customer experience across automation and human support, delivering... Learn more

Target size

Confluence

Confluence is a project management solution that enables organizations to create, collaborate, organize and review project documents. The system... Learn more

Target size

Intercom

Overall rating

4.5
(1,056 reviews)

Features rating

Value for Money
4.0
Features
4.4
Ease of Use
4.4
Customer Support
4.3
View all reviews
Confluence

Overall rating

4.5
(3,403 reviews)

Features rating

Value for Money
4.3
Features
4.3
Ease of Use
4.2
Customer Support
4.3
View all reviews
Intercom
Not provided by vendor
  • Free Version
  • Free Trial
Confluence
  • Free Version
  • Free Trial
Intercom
  • Cloud-based
  • On-premise
Confluence
  • Cloud-based
  • On-premise
Intercom
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Confluence
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat