---
description: Compare Spiceworks Cloud Help Desk vs GLPI regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Spiceworks Cloud Help Desk vs GLPI Comparison
---

Breadcrumb: [Home](/) > [Network Troubleshooting Software](/directory/4786/network-troubleshooting-software/software) > [Spiceworks Cloud Help Desk \<span\>vs\</span\> GLPI](https://www.softwareadvice.co.nz/compare/365499/419465/spiceworks-network-management-software/vs/glpi)

# Compare Spiceworks Cloud Help Desk vs GLPI

Canonical: https://www.softwareadvice.co.nz/compare/365499/419465/spiceworks-network-management-software/vs/glpi

> Detailed comparison between Spiceworks Cloud Help Desk and GLPI. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Spiceworks Cloud Help Desk | GLPI |
| **Overall rating** | 4.4/5 | 4.5/5 |
| **Total Reviews** | 584 | 41 |
| **Starting Price** | US$6.00 | €19.00 |
| **Free Trial** | No | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) |
| **Support** | FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base |
| **Training** | In Person, Live Online, Webinars, Documentation | Live Online, Webinars, Documentation |

## Key features

### Spiceworks Cloud Help Desk

- Access Controls/Permissions
- Alerts/Notifications
- Asset Tracking
- Change Management
- Configuration Management
- Customisable Branding
- Incident Management
- Inventory Management
- Issue Scheduling
- Knowledge Base Management
- Maintenance Management
- Monitoring
- Problem Management
- Reporting/Analytics
- Root Cause Analysis
- Self Service Portal
- Service Level Agreement (SLA) Management
- Support Ticket Tracking
- Task Management
- Ticket Management

### GLPI

- Access Controls/Permissions
- Alerts/Notifications
- Asset Tracking
- Change Management
- Configuration Management
- Customisable Branding
- Incident Management
- Inventory Management
- Knowledge Base Management
- Maintenance Management
- Monitoring
- Problem Management
- Reporting/Analytics
- Self Service Portal
- Service Level Agreement (SLA) Management
- Support Ticket Tracking
- Task Management
- Ticket Management

## Links

- [View Spiceworks Cloud Help Desk Profile](https://www.softwareadvice.co.nz/software/365499/spiceworks-network-management-software)
- [View GLPI Profile](https://www.softwareadvice.co.nz/software/419465/glpi)
- [View Original Comparison](https://www.softwareadvice.co.nz/compare/365499/419465/spiceworks-network-management-software/vs/glpi)

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