---
description: Compare Salesforce Service Cloud vs RouteIQ regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Salesforce Service Cloud vs RouteIQ Comparison
---

Breadcrumb: [Home](/) > [Computer Inventory Software](/directory/3721/computer-inventory/software) > [Salesforce Service Cloud \<span\>vs\</span\> RouteIQ](https://www.softwareadvice.co.nz/compare/363691/435306/service-cloud/vs/routeiq)

# Compare Salesforce Service Cloud vs RouteIQ

Canonical: https://www.softwareadvice.co.nz/compare/363691/435306/service-cloud/vs/routeiq

> Detailed comparison between Salesforce Service Cloud and RouteIQ. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Salesforce Service Cloud | RouteIQ |
| **Overall rating** | 4.5/5 | - |
| **Total Reviews** | 824 | 0 |
| **Starting Price** | US$25.00 | US$12.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | - |

## Key features

### Salesforce Service Cloud

- Activity Dashboard
- Alerts/Notifications
- CRM
- Call Tracking
- Computer Telephony Integration
- Contact Management
- Customer Complaint Tracking
- Data Visualisation
- Dispatch Management
- Driver Management
- GPS
- Lead Management
- Location Tracking
- Mobile Access
- Real-Time Data
- Reporting & Statistics
- Route Optimisation
- Service History
- Territory Management

### RouteIQ

- Activity Dashboard
- Alerts/Notifications
- CRM
- Contact Management
- Data Visualisation
- Dispatch Management
- Driver Management
- GPS
- Lead Management
- Location Tracking
- Mobile Access
- Real-Time Data
- Reporting & Statistics
- Route Optimisation
- Sales Activity Management
- Territory Management

## Links

- [View Salesforce Service Cloud Profile](https://www.softwareadvice.co.nz/software/363691/service-cloud)
- [View RouteIQ Profile](https://www.softwareadvice.co.nz/software/435306/routeiq)
- [View Original Comparison](https://www.softwareadvice.co.nz/compare/363691/435306/service-cloud/vs/routeiq)

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