---
description: Compare Salesforce Service Cloud vs FSM Grid regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Salesforce Service Cloud vs FSM Grid Comparison
---

Breadcrumb: [Home](/) > [Knowledge Base Software](/directory/3898/knowledge-base/software) > [Salesforce Service Cloud \<span\>vs\</span\> FSM Grid](https://www.softwareadvice.co.nz/compare/363691/404875/service-cloud/vs/fsm-grid)

# Compare Salesforce Service Cloud vs FSM Grid

Canonical: https://www.softwareadvice.co.nz/compare/363691/404875/service-cloud/vs/fsm-grid

> Detailed comparison between Salesforce Service Cloud and FSM Grid. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Salesforce Service Cloud | FSM Grid |
| **Overall rating** | 4.5/5 | 5.0/5 |
| **Total Reviews** | 824 | 2 |
| **Starting Price** | US$25.00 | - |
| **Free Trial** | Yes | - |
| **Free Version** | Yes | - |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (On-Premise), Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Phone Support, 24/7 (Live rep) |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Documentation |

## Key features

### Salesforce Service Cloud

- API
- Activity Tracking
- Audit Trail
- Billing & Invoicing
- CRM
- Contract/License Management
- Customer Database
- Customisable Templates
- Dispatch Management
- Job Tracking
- Monitoring
- Real-Time Data
- Real-Time Reporting
- Reminders
- Routing
- Scheduling
- Service History
- Status Tracking
- Technician Management
- Work Order Creation

### FSM Grid

- API
- Activity Tracking
- Audit Trail
- Billing & Invoicing
- CRM
- Contract/License Management
- Customer Database
- Customisable Templates
- Dispatch Management
- Job Tracking
- Monitoring
- Real-Time Data
- Real-Time Reporting
- Reminders
- Routing
- Scheduling
- Service History
- Status Tracking
- Technician Management
- Work Order Creation

## Links

- [View Salesforce Service Cloud Profile](https://www.softwareadvice.co.nz/software/363691/service-cloud)
- [View FSM Grid Profile](https://www.softwareadvice.co.nz/software/404875/fsm-grid)
- [View Original Comparison](https://www.softwareadvice.co.nz/compare/363691/404875/service-cloud/vs/fsm-grid)

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