---
description: Compare Salesforce Service Cloud vs DevRev regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Salesforce Service Cloud vs DevRev Comparison
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/4160/help-desk/software) > [Salesforce Service Cloud \<span\>vs\</span\> DevRev](https://www.softwareadvice.co.nz/compare/363691/395959/service-cloud/vs/devrev)

# Compare Salesforce Service Cloud vs DevRev

Canonical: https://www.softwareadvice.co.nz/compare/363691/395959/service-cloud/vs/devrev

> Detailed comparison between Salesforce Service Cloud and DevRev. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Salesforce Service Cloud | DevRev |
| **Overall rating** | 4.5/5 | 5.0/5 |
| **Total Reviews** | 824 | 1 |
| **Starting Price** | US$25.00 | - |
| **Free Trial** | Yes | - |
| **Free Version** | Yes | - |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Key features

### Salesforce Service Cloud

- API
- CRM
- Chat/Messaging
- Collaboration Tools
- Customer History
- Customisable Branding
- Email Management
- Live Chat
- Multi-Channel Communication
- Prioritisation
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Single Sign On
- Support Ticket Management
- Surveys & Feedback
- Ticket Management
- Transcripts/Chat History
- Transfers/Routing
- Workflow Management

### DevRev

- API
- CRM
- Chat/Messaging
- Collaboration Tools
- Customer History
- Customisable Branding
- Email Management
- Live Chat
- Multi-Channel Communication
- Prioritisation
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Single Sign On
- Support Ticket Management
- Surveys & Feedback
- Ticket Management
- Transcripts/Chat History
- Transfers/Routing
- Workflow Management

## Links

- [View Salesforce Service Cloud Profile](https://www.softwareadvice.co.nz/software/363691/service-cloud)
- [View DevRev Profile](https://www.softwareadvice.co.nz/software/395959/devrev)
- [View Original Comparison](https://www.softwareadvice.co.nz/compare/363691/395959/service-cloud/vs/devrev)

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