---
description: Compare CallRail vs Marchex regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: CallRail vs Marchex Comparison
---

Breadcrumb: [Home](/) > [Call Recording Software](/directory/1718/call-recording/software) > [CallRail \<span\>vs\</span\> Marchex](https://www.softwareadvice.co.nz/compare/34474/177043/callrail/vs/marchex)

# Compare CallRail vs Marchex

Canonical: https://www.softwareadvice.co.nz/compare/34474/177043/callrail/vs/marchex

> Detailed comparison between CallRail and Marchex. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | CallRail | Marchex |
| **Overall rating** | 4.5/5 | 4.4/5 |
| **Total Reviews** | 173 | 32 |
| **Starting Price** | US$55.00 | US$0.01 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, Knowledge Base, Phone Support, Chat |
| **Training** | Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### CallRail

- API
- Activity Dashboard
- Alerts/Notifications
- Call Disposition
- Call Recording
- Call Reporting
- Call Routing
- Call Tracking Metrics
- Call Transcription
- Caller ID
- Campaign Analytics
- Computer Telephony Integration
- Conversion Tracking
- Customisable Reports
- IVR
- Interaction Tracking
- Keyword Tracking
- Lead Qualification
- Real-Time Analytics
- Third-Party Integrations

### Marchex

- API
- Activity Dashboard
- Alerts/Notifications
- Call Disposition
- Call Recording
- Call Reporting
- Call Routing
- Call Tracking Metrics
- Call Transcription
- Caller ID
- Campaign Analytics
- Conversion Tracking
- Customisable Reports
- IVR
- Interaction Tracking
- Keyword Tracking
- Lead Qualification
- Real-Time Analytics
- Third-Party Integrations

## Links

- [View CallRail Profile](https://www.softwareadvice.co.nz/software/34474/callrail)
- [View Marchex Profile](https://www.softwareadvice.co.nz/software/177043/marchex)
- [View Original Comparison](https://www.softwareadvice.co.nz/compare/34474/177043/callrail/vs/marchex)

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