---
description: Compare HaloITSM vs IT Glue regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: HaloITSM vs IT Glue Comparison
---

Breadcrumb: [Home](/) > [ITSM Tools](/directory/4296/itsm/software) > [HaloITSM \<span\>vs\</span\> IT Glue](https://www.softwareadvice.co.nz/compare/343984/351312/haloitsm/vs/it-glue)

# Compare HaloITSM vs IT Glue

Canonical: https://www.softwareadvice.co.nz/compare/343984/351312/haloitsm/vs/it-glue

> Detailed comparison between HaloITSM and IT Glue. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | HaloITSM | IT Glue |
| **Overall rating** | 4.7/5 | 4.6/5 |
| **Total Reviews** | 44 | 331 |
| **Starting Price** | £45.00 | US$29.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### HaloITSM

- API
- Activity Tracking
- Asset Tracking
- Audit Trail
- Configurable Workflow
- Contract/License Management
- Customisable Branding
- Customisable Templates
- Document Management
- Event Logs
- Help Desk Management
- IT Asset Tracking
- License Management
- Monitoring
- Performance Metrics
- Reminders
- SSL Security
- Single Sign On
- Supplier Management
- Support Ticket Management

### IT Glue

- API
- Activity Tracking
- Asset Tracking
- Audit Trail
- Configurable Workflow
- Contract/License Management
- Customisable Branding
- Customisable Templates
- Document Management
- Event Logs
- Help Desk Management
- IT Asset Tracking
- License Management
- Monitoring
- Performance Metrics
- Reminders
- SSL Security
- Single Sign On
- Supplier Management
- Support Ticket Management

## Links

- [View HaloITSM Profile](https://www.softwareadvice.co.nz/software/343984/haloitsm)
- [View IT Glue Profile](https://www.softwareadvice.co.nz/software/351312/it-glue)
- [View Original Comparison](https://www.softwareadvice.co.nz/compare/343984/351312/haloitsm/vs/it-glue)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"HaloITSM vs IT Glue Comparison","description":"Compare HaloITSM vs IT Glue regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.co.nz/compare/343984/351312/haloitsm/vs/it-glue","about":[{"@id":"https://www.softwareadvice.co.nz/software/343984/haloitsm#software"},{"@id":"https://www.softwareadvice.co.nz/software/351312/it-glue#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.co.nz/compare/343984/351312/haloitsm/vs/it-glue#breadcrumblist"},"@id":"https://www.softwareadvice.co.nz/compare/343984/351312/haloitsm/vs/it-glue#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.co.nz/#website"},"publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"inLanguage":"en-NZ"},{"name":"HaloITSM","description":"HaloITSM is a cloud-based platform designed for ITIL-aligned service delivery. This solution can be used by organizations of all sizes in a variety of industries. With features like incident management, a customizable knowledge base, and a self-service portal, HaloITSM helps IT teams deliver streamlined support to customers and employees. This platform intends to analyze IT processes to ensure they align with business needs. \n\n\nHaloITSM offers a feature called problem management, which allows IT teams to escalate and automate the management of ongoing problems and investigate root causes in order to arrive at detailed resolutions. Additional features include inventory management, a real-time project dashboard, asset discovery, and an ITIL service catalogue. HaloITSM integrates with Slack, Twitter, QuickBooks, Sage, Xero, Microsoft, and other systems.\n\n\nPricing is charged per user, per month, and is billed annually. Support is offered via phone or email.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/21f9b5af-1fdf-4529-b0a7-c94417928959.jpeg","url":"https://www.softwareadvice.co.nz/software/343984/haloitsm","@id":"https://www.softwareadvice.co.nz/software/343984/haloitsm#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":44},"offers":{"price":"45","@type":"Offer","priceCurrency":"GBP"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome, Android, Platform ios, Platform ipad"},{"name":"IT Glue","description":"IT Glue is a cloud-based IT documentation solution that caters to small businesses across various industries. Features include checklists, relationship mapping, runbooks, document automation, asset tracking and more.\n\n\nIT Glue's relationship mapping feature helps users to link related items together and define and understand relationships between various elements. The solution's runbooks feature enables users to keep track of the different procedures involved in documentation. Users can also print multiple hard copies and offboard routines after their completion.\n\n\nAdditionally, IT Glue offers features such as access control, domain and SSL tracking, SOC 2 compliance, version control, a template library and import and export functionality. It supports integration with multiple professional services automation systems. Users can also create custom integrations with the help of built-in REST APIs.\n\n\nServices are offered on a per-user basis after a one-time setup fee. Support is offered via phone, email and online FAQs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d0ef9def-29ec-449b-913f-3b6d188b83e2.png","url":"https://www.softwareadvice.co.nz/software/351312/it-glue","@id":"https://www.softwareadvice.co.nz/software/351312/it-glue#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":331},"offers":{"price":"29","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@id":"https://www.softwareadvice.co.nz/compare/343984/351312/haloitsm/vs/it-glue#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"ITSM Tools","position":2,"item":"/directory/4296/itsm/software","@type":"ListItem"},{"name":"HaloITSM vs IT Glue","position":3,"item":"https://www.softwareadvice.co.nz/compare/343984/351312/haloitsm/vs/it-glue","@type":"ListItem"}]}]}
</script>