---
description: Compare Engage 365 vs Zoho CRM regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Engage 365 vs Zoho CRM Comparison
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/255/customer-service/software) > [Engage 365 \<span\>vs\</span\> Zoho CRM](https://www.softwareadvice.co.nz/compare/342694/392464/engage-365/vs/zoho-crm)

# Compare Engage 365 vs Zoho CRM

Canonical: https://www.softwareadvice.co.nz/compare/342694/392464/engage-365/vs/zoho-crm

> Detailed comparison between Engage 365 and Zoho CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Engage 365 | Zoho CRM |
| **Overall rating** | 4.1/5 | 4.3/5 |
| **Total Reviews** | 8 | 6973 |
| **Starting Price** | - | US$14.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Engage 365

- API
- Activity Tracking
- CRM
- Campaign Planning
- Chat/Messaging
- Customer Engagement
- Customisable Branding
- Customisable Templates
- Dashboard
- Email Management
- Engagement Tracking
- Gamification
- Monitoring
- Multi-Channel Communication
- Multi-Channel Marketing
- Referral Tracking
- Reporting/Analytics
- Search/Filter
- Survey/Poll Management
- Surveys & Feedback

### Zoho CRM

- API
- Activity Tracking
- CRM
- Campaign Planning
- Chat/Messaging
- Customer Engagement
- Customisable Branding
- Customisable Templates
- Dashboard
- Email Management
- Engagement Tracking
- Gamification
- Monitoring
- Multi-Channel Communication
- Multi-Channel Marketing
- Referral Tracking
- Reporting/Analytics
- Search/Filter
- Survey/Poll Management
- Surveys & Feedback

## Links

- [View Engage 365 Profile](https://www.softwareadvice.co.nz/software/342694/engage-365)
- [View Zoho CRM Profile](https://www.softwareadvice.co.nz/software/392464/zoho-crm)
- [View Original Comparison](https://www.softwareadvice.co.nz/compare/342694/392464/engage-365/vs/zoho-crm)

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