---
description: Compare ITM IT Asset Management vs Motadata ServiceOps regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: ITM IT Asset Management vs Motadata ServiceOps Comparison
---

Breadcrumb: [Home](/) > [IT Asset Management Software](/directory/1888/it-asset-management/software) > [ITM IT Asset Management \<span\>vs\</span\> Motadata ServiceOps](https://www.softwareadvice.co.nz/compare/334378/356294/itm-it-asset-management/vs/motadata)

# Compare ITM IT Asset Management vs Motadata ServiceOps

Canonical: https://www.softwareadvice.co.nz/compare/334378/356294/itm-it-asset-management/vs/motadata

> Detailed comparison between ITM IT Asset Management and Motadata ServiceOps. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | ITM IT Asset Management | Motadata ServiceOps |
| **Overall rating** | 5.0/5 | 4.6/5 |
| **Total Reviews** | 40 | 50 |
| **Starting Price** | US$49.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, Chat | Email/Help Desk, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation |

## Key features

### ITM IT Asset Management

- API
- Activity Tracking
- Asset Tracking
- Audit Management
- Audit Trail
- Barcode/Ticket Scanning
- Change Management
- Compliance Management
- Configurable Workflow
- Contract/License Management
- Customisable Branding
- Incident Management
- Inventory Management
- Prioritisation
- Reporting & Statistics
- Reporting/Analytics
- Support Ticket Management
- Task Management
- Ticket Management
- Workflow Management

### Motadata ServiceOps

- API
- Activity Tracking
- Asset Tracking
- Audit Management
- Audit Trail
- Barcode/Ticket Scanning
- Change Management
- Compliance Management
- Configurable Workflow
- Contract/License Management
- Customisable Branding
- Incident Management
- Inventory Management
- Prioritisation
- Reporting & Statistics
- Reporting/Analytics
- Support Ticket Management
- Task Management
- Ticket Management
- Workflow Management

## Links

- [View ITM IT Asset Management Profile](https://www.softwareadvice.co.nz/software/334378/itm-it-asset-management)
- [View Motadata ServiceOps Profile](https://www.softwareadvice.co.nz/software/356294/motadata)
- [View Original Comparison](https://www.softwareadvice.co.nz/compare/334378/356294/itm-it-asset-management/vs/motadata)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"ITM IT Asset Management vs Motadata ServiceOps Comparison","description":"Compare ITM IT Asset Management vs Motadata ServiceOps regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.co.nz/compare/334378/356294/itm-it-asset-management/vs/motadata","about":[{"@id":"https://www.softwareadvice.co.nz/software/334378/itm-it-asset-management#software"},{"@id":"https://www.softwareadvice.co.nz/software/356294/motadata#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.co.nz/compare/334378/356294/itm-it-asset-management/vs/motadata#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.softwareadvice.co.nz/compare/334378/356294/itm-it-asset-management/vs/motadata#webpage","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"inLanguage":"en-NZ","isPartOf":{"@id":"https://www.softwareadvice.co.nz/#website"}},{"name":"ITM IT Asset Management","description":"ITM IT Asset Management is designed to help businesses manage IT assets and ensure everything is secure and updated. It enables users to track and free up IT staff from routine support tickets.\n\nEmployees can review the services provided by vendors and get a basic product that just keeps track of hardware. Otherwise, users can get an advanced product to keep track of licenses and external saas products. It provides the ability to automate the provisioning of assets.\n\nIT Asset Management allows customers to control stock assets including hardware, consumables, and any other types of assets. Features include ITIL-ready service desk, CARO compliance ready,\nISO 27001 ready and IT Act ready.\n\nITM provides inside information and includes a supplier based on purchase cycle, product/service quality and post-sale support. IT asset management can also help improve deployment decisions and avoid over-purchase of resources that are not needed. ITM allows users to import functionality. Instead of adding new devices one by one, the import function can be used to add the new device list. Through this quick interface, users can import various assets and their users. It offers a host of functionalities such as network discovery, AD integration, location tracking without privacy issues, RFID barcoding, IT &amp; non-IT asset management, document management, auto warranty, RDP support, asset history, ROI calculation, AMC/warranty management and threshold management.\n\nIt lets users manage incidents and workflows. ITM Service Desk has configurable page layouts to support organizations' unique service management processes. The ticketing system is not confined to the IT sector, but wherever employees seek IT support to get their issues fixed, users need a ticket tracker. It helps professionals handle customer requests. ITM is ready to manage the helpdesk for the customer success, HR and finance teams. It also lets users access core service desk functionality directly on Android and iOS devices, even from remote locations.\n\nUsers can increase the efficiency of the service desk by utilizing AI technology. It lets users get tickets to the right teams quickly through AI-guided ticket routing, reduce resolution times by suggesting applicable knowledge articles for inbound tickets and deflect ticket submissions through more efficient self-service for requesters.\n\nProfessionals can reduce manual processes that can cause bottlenecks in service delivery workflows by building custom automation rules to route, assign, prioritize and categorize inbound tickets.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/5e9d08b2-b5e4-47b2-8f0c-a0e0794d8d28.jpeg","url":"https://www.softwareadvice.co.nz/software/334378/itm-it-asset-management","@type":"SoftwareApplication","@id":"https://www.softwareadvice.co.nz/software/334378/itm-it-asset-management#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":40,"ratingValue":5.0},"offers":{"price":"49","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome, Android, Platform ios, Platform ipad"},{"name":"Motadata ServiceOps","description":"Motadata ServiceOps is an intelligent ITSM solution that empowers businesses to adopt changes across people, processes, and technology. It is built on our proprietary DFIT (Deep Learning Framework for IT Operation) and offers helpful capabilities like intelligent automation, NLP-powered virtual assistants, and enterprise service management. The main modules are Help Desk, Service Desk, IT Asset Management, and Patch Management.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/0899eb0e-34c5-433f-a523-cb6a9da51ac7.png","url":"https://www.softwareadvice.co.nz/software/356294/motadata","@type":"SoftwareApplication","@id":"https://www.softwareadvice.co.nz/software/356294/motadata#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":50,"ratingValue":4.6},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"IT Asset Management Software","position":2,"item":"/directory/1888/it-asset-management/software","@type":"ListItem"},{"name":"ITM IT Asset Management vs Motadata ServiceOps","position":3,"item":"https://www.softwareadvice.co.nz/compare/334378/356294/itm-it-asset-management/vs/motadata","@type":"ListItem"}],"@id":"https://www.softwareadvice.co.nz/compare/334378/356294/itm-it-asset-management/vs/motadata#breadcrumblist"}]}
</script>
