---
description: Compare ServiceM8 vs Zoho FSM regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: ServiceM8 vs Zoho FSM Comparison
---

Breadcrumb: [Home](/) > [Equipment Maintenance Software](/directory/405/equipment-maintenance/software) > [ServiceM8 \<span\>vs\</span\> Zoho FSM](https://www.softwareadvice.co.nz/compare/32951/427768/servicem8/vs/zoho-fsm)

# Compare ServiceM8 vs Zoho FSM

Canonical: https://www.softwareadvice.co.nz/compare/32951/427768/servicem8/vs/zoho-fsm

> Detailed comparison between ServiceM8 and Zoho FSM. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | ServiceM8 | Zoho FSM |
| **Overall rating** | 4.5/5 | 4.6/5 |
| **Total Reviews** | 311 | 43 |
| **Starting Price** | A$0.00 | US$30.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base |
| **Training** | In Person, Live Online, Documentation, Videos | Webinars, Documentation, Videos |

## Key features

### ServiceM8

- API
- Accounting
- Activity Tracking
- Appointment Scheduling
- Billing & Invoicing
- CRM
- Chat/Messaging
- Customer Database
- Dispatch Management
- Job Tracking
- Real-Time Data
- Reminders
- Scheduling
- Service History
- Status Tracking
- Technician Management
- Time Tracking
- Timesheet Management
- Work Order Creation
- Workflow Management

### Zoho FSM

- API
- Accounting
- Activity Tracking
- Appointment Scheduling
- Billing & Invoicing
- CRM
- Chat/Messaging
- Customer Database
- Dispatch Management
- Job Tracking
- Real-Time Data
- Reminders
- Scheduling
- Service History
- Status Tracking
- Technician Management
- Time Tracking
- Timesheet Management
- Work Order Creation
- Workflow Management

## Links

- [View ServiceM8 Profile](https://www.softwareadvice.co.nz/software/32951/servicem8)
- [View Zoho FSM Profile](https://www.softwareadvice.co.nz/software/427768/zoho-fsm)
- [View Original Comparison](https://www.softwareadvice.co.nz/compare/32951/427768/servicem8/vs/zoho-fsm)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"ServiceM8 vs Zoho FSM Comparison","description":"Compare ServiceM8 vs Zoho FSM regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.co.nz/compare/32951/427768/servicem8/vs/zoho-fsm","about":[{"@id":"https://www.softwareadvice.co.nz/software/32951/servicem8#software"},{"@id":"https://www.softwareadvice.co.nz/software/427768/zoho-fsm#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.co.nz/compare/32951/427768/servicem8/vs/zoho-fsm#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.softwareadvice.co.nz/compare/32951/427768/servicem8/vs/zoho-fsm#webpage","isPartOf":{"@id":"https://www.softwareadvice.co.nz/#website"},"inLanguage":"en-NZ","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"}},{"name":"ServiceM8","description":"ServiceM8 is the app for trade contractors &amp; service businesses, such as plumbing, electrical, HVAC &amp; refrigeration contractors, locksmiths, cleaners &amp; gardeners — any kind of small business which manages jobs &amp; staff in the field.\n \nServiceM8 is a job, staff &amp; client management solution, with everything to run your day-to-day in one place — digital job cards, scheduling, quotes, staff locations, client emails &amp; texts, job notes &amp; photos, online bookings, forms, asset management, invoicing &amp; payments.\n \nYou’ll eliminate paperwork, get more jobs done, provide amazing service &amp; get paid faster.\n \nField staff use the ServiceM8 app for iPhone &amp; iPad. Office staff use this ServiceM8 for Desktop app.  \n \n14-day free trial! \n\nGo to www.servicem8.com to create your account, then log in on ServiceM8 for Desktop and the iOS app.\n \nWho is ServiceM8 for?\n\nServiceM8 is ideal for contractors &amp; service businesses with a high-turnover of short jobs, ranging in size from sole operators up to 20 staff. Industries such as:\n• Plumbing\n• Electrical\n• HVAC &amp; Refrigeration\n• Pest Control\n• Appliance Repair\n• Locksmithing &amp; Security\n• Cleaning\n• Pool Care\n• Lawn &amp; Garden Care\n• IT\n• Property Maintenance\n• Fire Protection\n• Carpet &amp; Flooring\n \nJob Management\n\n• Manage jobs from start to finish\n• Access all client &amp; job details in the field\n• Ensure job quality &amp; consistency with built-in checklists\n• Capture electronic signatures\n \nCommunication\n\n• Connect your office, field staff &amp; clients\n• Email &amp; text clients directly from the app\n• Save time with email &amp; text templates\n• Send On-the-Way text messages to clients\n• Automate booking confirmations, reminders &amp; follow-ups to clients\n \nScheduling\n\n• View your schedule &amp; job info, anywhere\n• See a real-time map view of staff &amp; job locations\n• Dispatch urgent jobs, instantly\n• Receive push notifications about schedule changes\n• Get ‘next-job’ reminders to help stay on schedule\n \nQuoting &amp; Invoicing\n\n• Create professional PDF quotes &amp; invoices on site\n• Email or text quotes &amp; invoices to clients from the app\n• Clients can view quotes &amp; pay invoices online\n \nMobile &amp; Online Payments\n\n• Take card payments on site, through the app\n• Send online invoices via email &amp; SMS, supporting card payment\n \nDigital Forms &amp; Assets\n\n• Complete digital reports, procedures &amp; certificates on site, through the app\n• Create custom forms for your business &amp; industry\n• Catalogue client assets &amp; view their service history\n \nJob History\n\n• Access a full history of work done for every client\n• Attach notes, photos, videos, emails &amp; messages to jobs\n• Automatic back-up &amp; secure cloud storage\n \nAccounting Integrations\n\n• Connect to Xero, MYOB or QuickBooks Online\n• Sync invoices &amp; payments from ServiceM8\n• Streamline invoicing, payments &amp; accounting\n \nCarPlay\n\n• See your schedule, call clients &amp; navigate to jobs directly from your vehicle’s CarPlay screen\n \nAdd-ons\n\n• Extend ServiceM8’s functionality with a range of add-ons\n \nPricing\n\n• A range of monthly plans to suit your business &amp; requirements\n• Plans bundle jobs, SMSs &amp; add-ons into a single monthly price\n• No contracts, setup fees, or ‘per-user’ fees.\n• Unlimited users &amp; storage\n• 14-day free trial — create an account at www.servicem8.com \n \nSupport\n\n• Free, 24/7 email &amp; chat support\n• Self-serve Help Centre with articles &amp; videos\n• Global network of ServiceM8 Partners offering setup services","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/552ee8ab-e36a-4f59-bcb8-40a2a9850844.png","url":"https://www.softwareadvice.co.nz/software/32951/servicem8","@type":"SoftwareApplication","@id":"https://www.softwareadvice.co.nz/software/32951/servicem8#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":311},"offers":{"price":"0","@type":"Offer","priceCurrency":"AUD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"Zoho FSM","description":"Zoho FSM is a field service management platform for service businesses like Electrical, Plumbing, HVAC, Solar Power Services,  Home Services, Roofing, Pool Services, Security System Management, Elevator Services, Telecommunication, Healthcare, Construction, Landscaping, Property Maintenance, Lawn Care, Locksmiths, Custom home building, Handyman, Carpet Cleaning, Painting, Remodelling, Garage Door Services, Flooring, Locksmith Services, Appliance Repairs, Carpentry, Fence Services, Pest Control, Restoration, Spa Services, Tiling, Well Water Services, and Alarm Business. \n\nGet started with the 15-day free trial now!\n\nIt optimizes customer management, work order management, workforce management, scheduling, billing, and payments. \n\nIt streamlines the process from receiving service requests to creating work orders. It facilitates sending cost estimates and creating service appointments and invoices from work orders. It also enables the creation of recurring work orders for maintenance contracts. \n\nZoho FSM supports assisted scheduling on the Dispatch Console. It has a Gantt view, map view, and calendar view. The Gantt and calendar views show all the details of the job. The map view shows the live locations of field agents. New schedules can be created by drag-and-drop. Zoho FSM also helps in improving workforce productivity. View all details of users, create crews, add skills, and keep track of trip logs and time-offs. It has a multi-user environment with user profiles with distinct access and permissions. The mobile app which is available on Android and iOS devices empowers agents on the go. Field agents can share their live locations, enter timesheets, and collaborate through notes and images. It also allows invoicing and taking up additional jobs. Beyond this, Zoho FSM also handles billing and payments, asset management, inventory tracking, and reporting. \n\nZoho FSM enables automating processes to cut repetitive tasks. It can also be customized to suit different businesses. Zoho FSM supports integrations with Zoho CRM, Zoho Books, Zoho Invoice, Zoho Inventory, and other third-party apps that handle other aspects of the business to provide a complete solution.\n\nVisit our page to learn more about Zoho FSM:   https://www.zoho.com/fsm/plan-comparison.html","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/9f7d9e00-b016-4a92-90f5-d4a1bf6c001a.jpeg","url":"https://www.softwareadvice.co.nz/software/427768/zoho-fsm","@type":"SoftwareApplication","@id":"https://www.softwareadvice.co.nz/software/427768/zoho-fsm#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":43},"offers":{"price":"30","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Equipment Maintenance Software","position":2,"item":"/directory/405/equipment-maintenance/software","@type":"ListItem"},{"name":"ServiceM8 vs Zoho FSM","position":3,"item":"https://www.softwareadvice.co.nz/compare/32951/427768/servicem8/vs/zoho-fsm","@type":"ListItem"}],"@id":"https://www.softwareadvice.co.nz/compare/32951/427768/servicem8/vs/zoho-fsm#breadcrumblist"}]}
</script>
