---
description: Compare Gainsight CS vs Zendesk Talk regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Gainsight CS vs Zendesk Talk Comparison
---

Breadcrumb: [Home](/) > [Customer Advocacy Software](/directory/4271/customer-advocacy/software) > [Gainsight CS \<span\>vs\</span\> Zendesk Talk](https://www.softwareadvice.co.nz/compare/323920/368594/gainsight-cs/vs/zendesk-talk)

# Compare Gainsight CS vs Zendesk Talk

Canonical: https://www.softwareadvice.co.nz/compare/323920/368594/gainsight-cs/vs/zendesk-talk

> Detailed comparison between Gainsight CS and Zendesk Talk. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Gainsight CS | Zendesk Talk |
| **Overall rating** | 4.4/5 | 4.5/5 |
| **Total Reviews** | 48 | 21 |
| **Starting Price** | - | US$49.00 |
| **Free Trial** | - | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | - |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | - |

## Key features

### Gainsight CS

- API
- Account Alerts
- Account Management
- Advocate Management
- Configurable Workflow
- Customer Database
- Customisable Branding
- Customisable Templates
- Engagement Tracking
- Reporting/Analytics
- Survey/Poll Management
- Surveys & Feedback

### Zendesk Talk

- Automatic Call Distribution
- Call Scripting
- Call Tagging
- Chat/Messaging
- Computer Telephony Integration
- Dashboard
- Multi-Channel Communication
- Reporting/Analytics
- Support Ticket Management

## Links

- [View Gainsight CS Profile](https://www.softwareadvice.co.nz/software/323920/gainsight-cs)
- [View Zendesk Talk Profile](https://www.softwareadvice.co.nz/software/368594/zendesk-talk)
- [View Original Comparison](https://www.softwareadvice.co.nz/compare/323920/368594/gainsight-cs/vs/zendesk-talk)

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