---
description: Compare Glia vs Zendesk Talk regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Glia vs Zendesk Talk Comparison
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/4569/live-chat/software) > [Glia \<span\>vs\</span\> Zendesk Talk](https://www.softwareadvice.co.nz/compare/322029/368594/omnicore/vs/zendesk-talk)

# Compare Glia vs Zendesk Talk

Canonical: https://www.softwareadvice.co.nz/compare/322029/368594/omnicore/vs/zendesk-talk

> Detailed comparison between Glia and Zendesk Talk. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Glia | Zendesk Talk |
| **Overall rating** | 5.0/5 | 4.5/5 |
| **Total Reviews** | 1 | 21 |
| **Starting Price** | - | US$49.00 |
| **Free Trial** | No | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support | - |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | - |

## Key features

### Glia

- Account Management
- Call Centre Management
- Chat/Messaging
- Customisable Templates
- Engagement Tracking
- Multi-Channel Communication
- Queue Management
- Real-Time Data
- Real-Time Monitoring
- Reporting/Analytics
- Surveys & Feedback
- Transfers/Routing
- Video Chat
- Video Conferencing
- Video Support

### Zendesk Talk

- Automatic Call Distribution
- Call Centre Management
- Call Scripting
- Call Tagging
- Chat/Messaging
- Computer Telephony Integration
- Multi-Channel Communication
- Queue Management
- Real-Time Monitoring
- Reporting/Analytics
- Support Ticket Management

## Links

- [View Glia Profile](https://www.softwareadvice.co.nz/software/322029/omnicore)
- [View Zendesk Talk Profile](https://www.softwareadvice.co.nz/software/368594/zendesk-talk)
- [View Original Comparison](https://www.softwareadvice.co.nz/compare/322029/368594/omnicore/vs/zendesk-talk)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Glia vs Zendesk Talk Comparison","description":"Compare Glia vs Zendesk Talk regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.co.nz/compare/322029/368594/omnicore/vs/zendesk-talk","about":[{"@id":"https://www.softwareadvice.co.nz/software/322029/omnicore#software"},{"@id":"https://www.softwareadvice.co.nz/software/368594/zendesk-talk#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.co.nz/compare/322029/368594/omnicore/vs/zendesk-talk#breadcrumblist"},"@id":"https://www.softwareadvice.co.nz/compare/322029/368594/omnicore/vs/zendesk-talk#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.co.nz/#website"},"inLanguage":"en-NZ","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"}},{"name":"Glia","description":"Glia is a cloud-based customer interaction platform built for banks, credit unions, and insurance companies. It serves businesses of all sizes looking to manage customer communications across digital and voice channels. Glia brings together live chat, voice, video, and co-browsing tools in one place, so support teams can guide customers through complex tasks without switching between systems. Automated messaging helps handle routine inquiries, while screen sharing and co-browsing let agents assist customers in real time. Glia also provides reporting tools that help managers track interaction volume and team performance. Support for users is available through email, phone, and an online knowledge base. Financial services businesses can benefit from Glia's channel-switching capability, which lets customers move from chat to voice or video without losing context mid-conversation.","image":"https://images.g2crowd.com/display-layer-screenshots/28903/4652a78b6b486b870a70a0968f9b5cc23adf4e3613c72ce7c604b883cdd0ada5.png","url":"https://www.softwareadvice.co.nz/software/322029/omnicore","@id":"https://www.softwareadvice.co.nz/software/322029/omnicore#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":1},"operatingSystem":"Cloud"},{"name":"Zendesk Talk","description":"Zendesk provides a cloud-based voice solution for organizations needing a unified customer communications platform. Our support engineers collaborate with your internal team to ensure that our voice solution meets your unique needs and integrates seamlessly with your existing system. Users can also access detailed call reports, monitor calls for quality assurance, and record calls for training purposes. Zendesk Talk is sold within the Zendesk Suite. The Suite is available in 5 different plans. Contact Zendesk or view their pricing page to see which option is best for your business.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/7d75957b-5540-4213-bc13-b4055219b730.png","url":"https://www.softwareadvice.co.nz/software/368594/zendesk-talk","@id":"https://www.softwareadvice.co.nz/software/368594/zendesk-talk#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":21},"offers":{"price":"49","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.softwareadvice.co.nz/compare/322029/368594/omnicore/vs/zendesk-talk#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Live Chat Software","position":2,"item":"/directory/4569/live-chat/software","@type":"ListItem"},{"name":"Glia vs Zendesk Talk","position":3,"item":"https://www.softwareadvice.co.nz/compare/322029/368594/omnicore/vs/zendesk-talk","@type":"ListItem"}]}]}
</script>
