Sharpen vs BeInContact Comparison

Sharpen

Sharpen’s cloud-native platform is a SaaS contact center solution for midsize to large enterprise businesses. As an all-in-one solution, the platform... Learn more

Target size

Images

BeInContact

BeInContact is an intuitive cloud contact center omnichannel platform. Many features are included out-of-the-box such as ACD, IVR, AI, call recording,... Learn more

Target size

Images

Sharpen

Overall rating

4.4
(48 reviews)

Features rating

Value for Money
4.8
Functionality
5
Ease of Use
4.3
Customer Support
4.5
View all reviews
BeInContact

Overall rating

4.4
(14 reviews)

Features rating

Value for Money
3.9
Functionality
4
Ease of Use
4.4
Customer Support
4.3
View all reviews
Sharpen
  • Free Version
  • Free Trial
BeInContact
Not provided by vendor
  • Free Version
  • Free Trial
Sharpen
  • Cloud-based
  • On-premise
BeInContact
  • Cloud-based
  • On-premise
Sharpen
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
BeInContact
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat