---
description: Compare Salesforce Platform vs Zendesk Sunshine regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Salesforce Platform vs Zendesk Sunshine Comparison
---

Breadcrumb: [Home](/) > [Mobile Software](/directory/4238/mobility/software) > [Salesforce Platform \<span\>vs\</span\> Zendesk Sunshine](https://www.softwareadvice.co.nz/compare/319631/340846/salesforce-platform/vs/sunshine-conversations)

# Compare Salesforce Platform vs Zendesk Sunshine

Canonical: https://www.softwareadvice.co.nz/compare/319631/340846/salesforce-platform/vs/sunshine-conversations

> Detailed comparison between Salesforce Platform and Zendesk Sunshine. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Salesforce Platform | Zendesk Sunshine |
| **Overall rating** | 4.4/5 | 3.0/5 |
| **Total Reviews** | 395 | 2 |
| **Starting Price** | US$25.00 | US$495.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | - |

## Key features

### Salesforce Platform

- API
- CRM
- Configurable Workflow
- Dashboard
- Deployment Management
- Document Management
- For No-Code Development
- Geolocation
- Integrations Management
- Iteration Management
- No-Code
- Performance Management
- Reporting/Analytics
- Source Control
- Third-Party Integrations
- User Interface

### Zendesk Sunshine

- AI/Machine Learning
- API
- Live Chat
- Multi-Channel Communication
- Natural Language Processing
- Reporting/Analytics
- Third-Party Integrations

## Links

- [View Salesforce Platform Profile](https://www.softwareadvice.co.nz/software/319631/salesforce-platform)
- [View Zendesk Sunshine Profile](https://www.softwareadvice.co.nz/software/340846/sunshine-conversations)
- [View Original Comparison](https://www.softwareadvice.co.nz/compare/319631/340846/salesforce-platform/vs/sunshine-conversations)

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