---
description: Compare Text Request vs Twilio regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Text Request vs Twilio Comparison
---

Breadcrumb: [Home](/) > [Internal Communications Software](/directory/4572/internal-communications/software) > [Text Request \<span\>vs\</span\> Twilio](https://www.softwareadvice.co.nz/compare/306855/390005/text-request/vs/twilio)

# Compare Text Request vs Twilio

Canonical: https://www.softwareadvice.co.nz/compare/306855/390005/text-request/vs/twilio

> Detailed comparison between Text Request and Twilio. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Text Request | Twilio |
| **Overall rating** | 4.6/5 | 4.4/5 |
| **Total Reviews** | 1193 | 507 |
| **Starting Price** | US$47.99 | US$0.01 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Text Request

- 2-Way Messaging
- API
- Access Controls/Permissions
- Chat/Messaging
- Collaboration Tools
- Live Chat
- Mass Texting
- Message Personalisation
- Mobile Alerts
- Mobile Keywords
- Multi-Channel Communication
- Polls/Voting
- Real-Time Chat
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- SMS Messaging
- Scheduled Messaging
- Text-to-Win
- Video Conferencing

### Twilio

- 2-Way Messaging
- API
- Access Controls/Permissions
- Chat/Messaging
- Collaboration Tools
- Live Chat
- Mass Texting
- Message Personalisation
- Mobile Alerts
- Mobile Keywords
- Multi-Channel Communication
- Polls/Voting
- Real-Time Chat
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- SMS Messaging
- Scheduled Messaging
- Text-to-Win
- Video Conferencing

## Links

- [View Text Request Profile](https://www.softwareadvice.co.nz/software/306855/text-request)
- [View Twilio Profile](https://www.softwareadvice.co.nz/software/390005/twilio)
- [View Original Comparison](https://www.softwareadvice.co.nz/compare/306855/390005/text-request/vs/twilio)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Text Request vs Twilio Comparison","description":"Compare Text Request vs Twilio regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.co.nz/compare/306855/390005/text-request/vs/twilio","about":[{"@id":"https://www.softwareadvice.co.nz/software/306855/text-request#software"},{"@id":"https://www.softwareadvice.co.nz/software/390005/twilio#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.co.nz/compare/306855/390005/text-request/vs/twilio#breadcrumblist"},"@id":"https://www.softwareadvice.co.nz/compare/306855/390005/text-request/vs/twilio#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.co.nz/#website"},"inLanguage":"en-NZ","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"}},{"name":"Text Request","description":"Text Request is the best business texting software for small businesses who want a texting-first, human-first SMS platform. Upgrade your business phone number to send and receive texts without losing voice capabilities, plus gain access to mass messaging (bulk messaging), payment links, appointment reminders, Google review management, SMS marketing, and SMS API. \n\nOur 5-star customer service includes a simple 10DLC registration process and white-glove support, no matter your plan. \n\nWe know the struggle with unanswered cold calls, unread emails, personal phone switching, and valuable time lost. That’s why we’ve gone all in on building a cost-effective text conversation platform that scales to the needs of your business.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d2a5e044-68f7-4458-8b0e-cbe6e9ebc08e.png","url":"https://www.softwareadvice.co.nz/software/306855/text-request","@id":"https://www.softwareadvice.co.nz/software/306855/text-request#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":1193},"offers":{"price":"47.99","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows, Android, Platform ios, Platform ipad"},{"name":"Twilio","description":"Twilio is a cloud communications platform that enables businesses to build, scale and operate their own customized communication solutions. The platform is designed to be customizable and easy to use, which means that businesses can tailor it to their specific needs. \n\nWhether it's adding new communication channels, creating custom workflows or integrating with third-party tools, Twilio makes it easy for businesses to create a communication solution that works for them. Additionally, the platform offers a serverless environment and visual builder, making it easy for businesses to build, deploy and run applications.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/ac8cdb1a-fea0-48a2-85f7-f44fbc820592.jpg","url":"https://www.softwareadvice.co.nz/software/390005/twilio","@id":"https://www.softwareadvice.co.nz/software/390005/twilio#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":507},"offers":{"price":"0.01","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows on premise, Linux on premise"},{"@id":"https://www.softwareadvice.co.nz/compare/306855/390005/text-request/vs/twilio#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Internal Communications Software","position":2,"item":"/directory/4572/internal-communications/software","@type":"ListItem"},{"name":"Text Request vs Twilio","position":3,"item":"https://www.softwareadvice.co.nz/compare/306855/390005/text-request/vs/twilio","@type":"ListItem"}]}]}
</script>