---
description: Compare easiware vs Zoho CRM regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: easiware vs Zoho CRM Comparison
---

Breadcrumb: [Home](/) > [Knowledge Management Software](/directory/1884/knowledge-management/software) > [easiware \<span\>vs\</span\> Zoho CRM](https://www.softwareadvice.co.nz/compare/305073/392464/easi-crm/vs/zoho-crm)

# Compare easiware vs Zoho CRM

Canonical: https://www.softwareadvice.co.nz/compare/305073/392464/easi-crm/vs/zoho-crm

> Detailed comparison between easiware and Zoho CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | easiware | Zoho CRM |
| **Overall rating** | 4.6/5 | 4.3/5 |
| **Total Reviews** | 12 | 6973 |
| **Starting Price** | €50.00 | US$14.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### easiware

- API
- Activity Tracking
- Collaboration Tools
- Contact Database
- Customer Database
- Customer Engagement
- Dashboard
- Email Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Reporting/Analytics
- Search/Filter
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Workflow Management

### Zoho CRM

- API
- Activity Tracking
- Collaboration Tools
- Contact Database
- Customer Database
- Customer Engagement
- Dashboard
- Email Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Reporting/Analytics
- Search/Filter
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Workflow Management

## Links

- [View easiware Profile](https://www.softwareadvice.co.nz/software/305073/easi-crm)
- [View Zoho CRM Profile](https://www.softwareadvice.co.nz/software/392464/zoho-crm)
- [View Original Comparison](https://www.softwareadvice.co.nz/compare/305073/392464/easi-crm/vs/zoho-crm)

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