---
description: Compare Braze vs Zoho CRM regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Braze vs Zoho CRM Comparison
---

Breadcrumb: [Home](/) > [Marketing Automation Software](/directory/1686/automation/software) > [Braze \<span\>vs\</span\> Zoho CRM](https://www.softwareadvice.co.nz/compare/298874/392464/braze/vs/zoho-crm)

# Compare Braze vs Zoho CRM

Canonical: https://www.softwareadvice.co.nz/compare/298874/392464/braze/vs/zoho-crm

> Detailed comparison between Braze and Zoho CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Braze | Zoho CRM |
| **Overall rating** | 4.7/5 | 4.3/5 |
| **Total Reviews** | 168 | 6973 |
| **Starting Price** | - | US$14.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Braze

- A/B Testing
- CRM
- Campaign Planning
- Channel Management
- Communication Management
- Content Management
- Customer Engagement
- Customer History
- Customisable Templates
- Email Management
- Email Marketing
- Marketing Automation
- Multi-Channel Communication
- Multi-Channel Marketing
- Real-Time Analytics
- Real-Time Data
- Reporting/Analytics
- Sales Analytics
- Segmentation
- Template Management

### Zoho CRM

- A/B Testing
- CRM
- Campaign Planning
- Channel Management
- Communication Management
- Content Management
- Customer Engagement
- Customer History
- Customisable Templates
- Email Management
- Email Marketing
- Marketing Automation
- Multi-Channel Communication
- Multi-Channel Marketing
- Real-Time Analytics
- Real-Time Data
- Reporting/Analytics
- Sales Analytics
- Segmentation
- Template Management

## Links

- [View Braze Profile](https://www.softwareadvice.co.nz/software/298874/braze)
- [View Zoho CRM Profile](https://www.softwareadvice.co.nz/software/392464/zoho-crm)
- [View Original Comparison](https://www.softwareadvice.co.nz/compare/298874/392464/braze/vs/zoho-crm)

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