---
description: Compare eGain AI Knowledge Hub vs Shelf regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: eGain AI Knowledge Hub vs Shelf Comparison
---

Breadcrumb: [Home](/) > [Knowledge Management Software](/directory/1884/knowledge-management/software) > [eGain AI Knowledge Hub \<span\>vs\</span\> Shelf](https://www.softwareadvice.co.nz/compare/29293/435224/egain-knowledgeagent/vs/shelf)

# Compare eGain AI Knowledge Hub vs Shelf

Canonical: https://www.softwareadvice.co.nz/compare/29293/435224/egain-knowledgeagent/vs/shelf

> Detailed comparison between eGain AI Knowledge Hub and Shelf. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | eGain AI Knowledge Hub | Shelf |
| **Overall rating** | - | 4.8/5 |
| **Total Reviews** | 0 | 106 |
| **Starting Price** | - | US$10.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### eGain AI Knowledge Hub

- API
- Activity Tracking
- Collaboration Tools
- Commenting/Notes
- Content Management
- Customisable Branding
- Customisable Templates
- Dashboard
- Document Management
- Email Alerts
- Full Text Search
- Live Chat
- Pre-built Templates
- Real-Time Reporting
- Reporting/Analytics
- SSL Security
- Single Sign On
- Web Notifications
- Website Integration
- Workflow Management

### Shelf

- API
- Activity Tracking
- Collaboration Tools
- Commenting/Notes
- Content Management
- Customisable Branding
- Customisable Templates
- Dashboard
- Document Management
- Email Alerts
- Full Text Search
- Live Chat
- Pre-built Templates
- Real-Time Reporting
- Reporting/Analytics
- SSL Security
- Single Sign On
- Web Notifications
- Website Integration
- Workflow Management

## Links

- [View eGain AI Knowledge Hub Profile](https://www.softwareadvice.co.nz/software/29293/egain-knowledgeagent)
- [View Shelf Profile](https://www.softwareadvice.co.nz/software/435224/shelf)
- [View Original Comparison](https://www.softwareadvice.co.nz/compare/29293/435224/egain-knowledgeagent/vs/shelf)

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