---
description: Compare msg91 vs Twilio regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: msg91 vs Twilio Comparison
---

Breadcrumb: [Home](/) > [SMS Marketing Software](/directory/4532/sms-marketing/software) > [msg91 \<span\>vs\</span\> Twilio](https://www.softwareadvice.co.nz/compare/286240/390005/msg91/vs/twilio)

# Compare msg91 vs Twilio

Canonical: https://www.softwareadvice.co.nz/compare/286240/390005/msg91/vs/twilio

> Detailed comparison between msg91 and Twilio. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | msg91 | Twilio |
| **Overall rating** | 4.7/5 | 4.4/5 |
| **Total Reviews** | 42 | 501 |
| **Starting Price** | US$65.00 | US$0.01 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### msg91

- 2-Way Messaging
- API
- Audio/Video Conferencing
- Call Routing
- Chat/Messaging
- Collaboration Tools
- Compliance Management
- Computer Telephony Integration
- Live Chat
- Mass Texting
- Message Personalisation
- Multi-Channel Communication
- Polls/Voting
- Queue Management
- Reporting & Statistics
- Reporting/Analytics
- SMS Marketing
- SMS Messaging
- Scheduled Messaging
- Unified Communications

### Twilio

- 2-Way Messaging
- API
- Audio/Video Conferencing
- Call Routing
- Chat/Messaging
- Collaboration Tools
- Compliance Management
- Computer Telephony Integration
- Live Chat
- Mass Texting
- Message Personalisation
- Multi-Channel Communication
- Polls/Voting
- Queue Management
- Reporting & Statistics
- Reporting/Analytics
- SMS Marketing
- SMS Messaging
- Scheduled Messaging
- Unified Communications

## Links

- [View msg91 Profile](https://www.softwareadvice.co.nz/software/286240/msg91)
- [View Twilio Profile](https://www.softwareadvice.co.nz/software/390005/twilio)
- [View Original Comparison](https://www.softwareadvice.co.nz/compare/286240/390005/msg91/vs/twilio)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"msg91 vs Twilio Comparison","description":"Compare msg91 vs Twilio regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.co.nz/compare/286240/390005/msg91/vs/twilio","about":[{"@id":"https://www.softwareadvice.co.nz/software/286240/msg91#software"},{"@id":"https://www.softwareadvice.co.nz/software/390005/twilio#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.co.nz/compare/286240/390005/msg91/vs/twilio#breadcrumblist"},"@id":"https://www.softwareadvice.co.nz/compare/286240/390005/msg91/vs/twilio#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.co.nz/#website"},"inLanguage":"en-NZ","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"}},{"name":"msg91","description":"MSG91 is a cloud communications platform that offers a suite of channel APIs for SMS, email, WhatsApp, voice, and more. With serverless tools and fully programmable solutions like Hello, Campaign, Segmento, and SendOTP, MSG91 enhances client communications, boosting customer engagement, and improving marketing campaigns. \n\nMSG91 supports brand visibility with billions of API calls, SMS, OTP, and email sent each month. It enhances customer engagement processes through the integration of communication features. It also includes transactional/promotional services, OTP verification, bulk SMS, event automation, WhatsApp messaging, email integration, e-commerce updates, voice calls, and customer support.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/2ca0ca8b-a345-4224-8cbf-3a9b679803ee.png","url":"https://www.softwareadvice.co.nz/software/286240/msg91","@id":"https://www.softwareadvice.co.nz/software/286240/msg91#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":42},"offers":{"price":"65","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"name":"Twilio","description":"Twilio is a cloud communications platform that enables businesses to build, scale and operate their own customized communication solutions. The platform is designed to be customizable and easy to use, which means that businesses can tailor it to their specific needs. \n\nWhether it's adding new communication channels, creating custom workflows or integrating with third-party tools, Twilio makes it easy for businesses to create a communication solution that works for them. Additionally, the platform offers a serverless environment and visual builder, making it easy for businesses to build, deploy and run applications.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/ac8cdb1a-fea0-48a2-85f7-f44fbc820592.jpg","url":"https://www.softwareadvice.co.nz/software/390005/twilio","@id":"https://www.softwareadvice.co.nz/software/390005/twilio#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":501},"offers":{"price":"0.01","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows on premise, Linux on premise"},{"@id":"https://www.softwareadvice.co.nz/compare/286240/390005/msg91/vs/twilio#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"SMS Marketing Software","position":2,"item":"/directory/4532/sms-marketing/software","@type":"ListItem"},{"name":"msg91 vs Twilio","position":3,"item":"https://www.softwareadvice.co.nz/compare/286240/390005/msg91/vs/twilio","@type":"ListItem"}]}]}
</script>
