---
description: Compare WhatsApp vs Microsoft Teams regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: WhatsApp vs Microsoft Teams Comparison
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/4742/customer-communications-mngt/software) > [WhatsApp \<span\>vs\</span\> Microsoft Teams](https://www.softwareadvice.co.nz/compare/285733/397766/whatsapp/vs/microsoft-teams)

# Compare WhatsApp vs Microsoft Teams

Canonical: https://www.softwareadvice.co.nz/compare/285733/397766/whatsapp/vs/microsoft-teams

> Detailed comparison between WhatsApp and Microsoft Teams. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | WhatsApp | Microsoft Teams |
| **Overall rating** | 4.7/5 | 4.5/5 |
| **Total Reviews** | 16359 | 11019 |
| **Starting Price** | - | $7.60 |
| **Free Trial** | No | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | Not Offered | Live Online, Documentation |

## Key features

### WhatsApp

- @mentions
- API
- Activity Dashboard
- Alerts/Notifications
- Audio Calls
- CRM
- Chat/Messaging
- Collaboration Tools
- File Sharing
- Interaction Tracking
- Mobile Access
- Multi-Channel Communication
- Project Management
- Real-Time Chat
- Reminders
- Screen Sharing
- Search/Filter
- Third-Party Integrations
- Video Conferencing
- Video Support

### Microsoft Teams

- @mentions
- API
- Activity Dashboard
- Alerts/Notifications
- Audio Calls
- CRM
- Chat/Messaging
- Collaboration Tools
- File Sharing
- Interaction Tracking
- Mobile Access
- Multi-Channel Communication
- Project Management
- Real-Time Chat
- Reminders
- Screen Sharing
- Search/Filter
- Third-Party Integrations
- Video Conferencing
- Video Support

## Links

- [View WhatsApp Profile](https://www.softwareadvice.co.nz/software/285733/whatsapp)
- [View Microsoft Teams Profile](https://www.softwareadvice.co.nz/software/397766/microsoft-teams)
- [View Original Comparison](https://www.softwareadvice.co.nz/compare/285733/397766/whatsapp/vs/microsoft-teams)

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