---
description: Compare WhatsApp vs Trillian regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: WhatsApp vs Trillian Comparison
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/4569/live-chat/software) > [WhatsApp \<span\>vs\</span\> Trillian](https://www.softwareadvice.co.nz/compare/285733/336502/whatsapp/vs/trillian)

# Compare WhatsApp vs Trillian

Canonical: https://www.softwareadvice.co.nz/compare/285733/336502/whatsapp/vs/trillian

> Detailed comparison between WhatsApp and Trillian. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | WhatsApp | Trillian |
| **Overall rating** | 4.7/5 | 4.7/5 |
| **Total Reviews** | 16359 | 52 |
| **Starting Price** | - | US$3.33 |
| **Free Trial** | No | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Not Offered | Documentation |

## Key features

### WhatsApp

- @mentions
- API
- Activity Dashboard
- Alerts/Notifications
- Audio Calls
- Chat/Messaging
- File Sharing
- Mobile Access
- Multi-Channel Communication
- Multi-Language
- Project Management
- Real-Time Chat
- Real-Time Notifications
- Reminders
- SMS Messaging
- Screen Sharing
- Search/Filter
- Video Conferencing

### Trillian

- @mentions
- API
- Activity Dashboard
- Alerts/Notifications
- Audio Calls
- Chat/Messaging
- File Sharing
- Mobile Access
- Mobile Alerts
- Multi-Channel Communication
- Multi-Language
- Patient Records Management
- Real-Time Chat
- Real-Time Notifications
- SMS Messaging
- Screen Sharing
- Search/Filter
- Video Conferencing

## Links

- [View WhatsApp Profile](https://www.softwareadvice.co.nz/software/285733/whatsapp)
- [View Trillian Profile](https://www.softwareadvice.co.nz/software/336502/trillian)
- [View Original Comparison](https://www.softwareadvice.co.nz/compare/285733/336502/whatsapp/vs/trillian)

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