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TeamSupport vs osTicket Comparison

TeamSupport

As a B2B SaaS customer support solution, TeamSupport goes beyond a basic ticketing system. We help you build customer loyalty and mitigate churn by... Learn more

Target size

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osTicket

osTicket is an open source help desk management solution that offers ticket management and IT asset management within a suite. The system can only be... Learn more

Target size

Images

TeamSupport

Overall rating

4.5
(847 reviews)

Features rating

Value for Money
4.4
Functionality
4.3
Ease of Use
4.4
Customer Support
4.5
View all reviews
osTicket

Overall rating

4.3
(52 reviews)

Features rating

Value for Money
4.8
Functionality
4.2
Ease of Use
4.3
Customer Support
4.0
View all reviews
TeamSupport
  • Free Version
  • Free Trial
osTicket
  • Free Version
  • Free Trial
TeamSupport
  • Cloud-based
  • On-premise
osTicket
  • Cloud-based
  • On-premise
TeamSupport
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
osTicket
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

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