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TeamSupport vs NICE CXone Comparison

TeamSupport

As a B2B SaaS customer support solution, TeamSupport goes beyond a basic ticketing system. We help you build customer loyalty and mitigate churn by... Learn more

Target size

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NICE CXone

Organizations around the world are striving to deliver the ultimate customer experience, strengthen brand value, and boost efficiency. NICE CXone... Learn more

Target size

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TeamSupport

Overall rating

4.5
(847 reviews)

Features rating

Value for Money
4.4
Functionality
4.3
Ease of Use
4.4
Customer Support
4.5
View all reviews
NICE CXone

Overall rating

4.2
(580 reviews)

Features rating

Value for Money
4.0
Functionality
4.1
Ease of Use
4.2
Customer Support
4.0
View all reviews
TeamSupport
  • Free Version
  • Free Trial
NICE CXone
Not provided by vendor
  • Free Version
  • Free Trial
TeamSupport
  • Cloud-based
  • On-premise
NICE CXone
  • Cloud-based
  • On-premise
TeamSupport
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
NICE CXone
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

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