---
description: Compare GitLab vs BMC Helix ITSM regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: GitLab vs BMC Helix ITSM Comparison
---

Breadcrumb: [Home](/) > [Agile Project Management Software](/directory/3139/agile/software) > [GitLab \<span\>vs\</span\> BMC Helix ITSM](https://www.softwareadvice.co.nz/compare/28004/184531/gitlab/vs/bmc-helix-itsm)

# Compare GitLab vs BMC Helix ITSM

Canonical: https://www.softwareadvice.co.nz/compare/28004/184531/gitlab/vs/bmc-helix-itsm

> Detailed comparison between GitLab and BMC Helix ITSM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | GitLab | BMC Helix ITSM |
| **Overall rating** | 4.6/5 | 4.1/5 |
| **Total Reviews** | 1219 | 115 |
| **Starting Price** | US$29.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | - |

## Key features

### GitLab

- API
- Activity Tracking
- Alerts/Notifications
- Application Security
- Approval Process Control
- Automated Testing
- Bug Tracking
- Change Management
- Configuration Management
- Customisable Templates
- Incident Management
- KPI Monitoring
- Monitoring
- Problem Management
- Project Planning
- Security Testing
- Web-based Deployment
- Wiki

### BMC Helix ITSM

- API
- Activity Tracking
- Alerts/Notifications
- Approval Process Control
- Asset Tracking
- Change Management
- Configuration Management
- Incident Management
- Problem Management
- Support Ticket Management

## Links

- [View GitLab Profile](https://www.softwareadvice.co.nz/software/28004/gitlab)
- [View BMC Helix ITSM Profile](https://www.softwareadvice.co.nz/software/184531/bmc-helix-itsm)
- [View Original Comparison](https://www.softwareadvice.co.nz/compare/28004/184531/gitlab/vs/bmc-helix-itsm)

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