---
description: Compare Salesforce Sales Cloud vs Apptentive regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Salesforce Sales Cloud vs Apptentive Comparison
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/255/customer-service/software) > [Salesforce Sales Cloud \<span\>vs\</span\> Apptentive](https://www.softwareadvice.co.nz/compare/2764/76530/salesforce-sales-cloud/vs/apptentive)

# Compare Salesforce Sales Cloud vs Apptentive

Canonical: https://www.softwareadvice.co.nz/compare/2764/76530/salesforce-sales-cloud/vs/apptentive

> Detailed comparison between Salesforce Sales Cloud and Apptentive. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Salesforce Sales Cloud | Apptentive |
| **Overall rating** | 4.4/5 | - |
| **Total Reviews** | 18785 | 0 |
| **Starting Price** | US$25.00 | US$0.01 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Documentation |

## Key features

### Salesforce Sales Cloud

- Auto-Dialer
- CRM
- Calendar/Reminder System
- Channel Management
- Communication Management
- Customisable Templates
- Data Integration
- Deal Management
- Lead Management
- Live Chat
- Monitoring
- Pipeline Reports
- Product Catalog
- Proposal Generation
- Real-Time Data
- Reporting/Analytics
- Sales Activity Management
- Scheduling
- Support Ticket Management
- Web-based Deployment

### Apptentive

- CRM
- Communication Management
- Live Chat
- Reporting/Analytics

## Links

- [View Salesforce Sales Cloud Profile](https://www.softwareadvice.co.nz/software/2764/salesforce-sales-cloud)
- [View Apptentive Profile](https://www.softwareadvice.co.nz/software/76530/apptentive)
- [View Original Comparison](https://www.softwareadvice.co.nz/compare/2764/76530/salesforce-sales-cloud/vs/apptentive)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Salesforce Sales Cloud vs Apptentive Comparison","description":"Compare Salesforce Sales Cloud vs Apptentive regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.co.nz/compare/2764/76530/salesforce-sales-cloud/vs/apptentive","about":[{"@id":"https://www.softwareadvice.co.nz/software/2764/salesforce-sales-cloud#software"},{"@id":"https://www.softwareadvice.co.nz/software/76530/apptentive#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.co.nz/compare/2764/76530/salesforce-sales-cloud/vs/apptentive#breadcrumblist"},"@id":"https://www.softwareadvice.co.nz/compare/2764/76530/salesforce-sales-cloud/vs/apptentive#webpage","@type":["WebPage","CollectionPage"],"publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"isPartOf":{"@id":"https://www.softwareadvice.co.nz/#website"},"inLanguage":"en-NZ"},{"name":"Salesforce Sales Cloud","description":"Sales Cloud is equipped with customer relationship management (CRM) functionality that encompasses lead management, marketing automation and contact management solutions. It assists businesses in overseeing customer accounts, monitoring sales leads, executing and assessing marketing efforts and offering post-sale support. The upgraded Salesforce Lightning Experience enhances the CRM capabilities of Sales Cloud, optimizing the sales cycle and enabling sales representatives to effortlessly generate leads, manage accounts, oversee campaign progress and compile reports.\n\nIntegration with Salesforce for Outlook allows for seamless synchronization of contacts, calendars, emails and tasks across both platforms, ensuring uninterrupted business operations. Specifically designed for small businesses, Sales Cloud empowers companies to organize contacts, monitor sales activities, manage tasks and events, generate leads and assess performance metrics. Additionally, for larger organizations, the sales cloud enterprise edition enriches the platform with additional features such as call scripting, collaborative selling tools, comprehensive business workflow management, approval processes, custom application development, API integrations and more.\n\nThe Salesforce CRM solution is available as a software-as-a-service (SaaS) offering, providing a comprehensive technology infrastructure that includes data management, security, workflow integration and user interface functionalities. Automated CRM updates, centralized data and smarter insights backed by the Salesforce Platform and Data Cloud represent a leap towards a data-driven sales strategy. Additionally, the integration of Sales Cloud with Tableau brings advanced analytics to the forefront, enhancing forecast accuracy, pipeline growth and revenue optimization. \n\nSalesforce Sales Cloud underpins revenue growth through its integrated growth platform, encapsulating revenue lifecycle management, CPQ (configure, price, quote) and sales performance management. This integration connects product catalogs, pricing management, contracts and billing in one coherent system, facilitating sales across various channels. Additionally, the partner relationship management is also enhanced, easing the management of resellers, distributors, and other partners to drive channel sales and performance. \n\nSalesforce Sales Cloud presents a sales solution that is adaptable to various business needs, offering total visibility into the sales pipeline. It enhances sales team productivity through built-in AI and sales engagement tools. Trusted AI, grounded in unified sales data, offers sales teams faster, smarter selling capabilities. Furthermore, sales engagement is baked directly into the CRM, allowing for accelerated sales cycles and more impactful buyer connections. Additionally, outcome-based enablement programs improve seller efficiency and productivity, ensuring sales teams operate at peak performance levels.\n\nSalesforce Sales Cloud includes Agentforce, comprising SDR (Sales Development Representative) and Sales Coach components. The autonomous agents are designed to scale sales teams effectively. Additionally, it focuses on building the pipeline by autonomously nurturing inbound leads around the clock and elevating sales performance by offering personalized coaching to sales representatives.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/4baaf885-82cd-42e6-9e9e-6141a1869524.png","url":"https://www.softwareadvice.co.nz/software/2764/salesforce-sales-cloud","@id":"https://www.softwareadvice.co.nz/software/2764/salesforce-sales-cloud#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":18785,"ratingValue":4.4},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"Apptentive","description":"Apptentive is a customer engagement software. It helps businesses to get feedback from a large pool of customers through its customer feedback platform. It helps users understand customers' mindsets and helps drives conversations. It allows users to make decisions based on data collected in feedback.\n\n\nApptentive engages user segments and mobilizes customers by taking action through rating prompts, surveys, message centers, plans, notes and analytics. With the help of these tools, organizations can drive organic downloads, intercept negative feedback, gauge customers sentiment, provide real-time customer feedback, prioritize product roadmaps, help in targeting the right audience, educate customers and help users understand how sentiment impacts revenue.\n\n\nApptentive integrates with major CRM tools including Zendesk, Salesforce and UserVoice. It is available on platforms such as iOS, Android and Cardova. In addition, it provides services in more than 15 languages includes Arabic, Dutch, Spanish, Swedish and Greek.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/c1676fbc-2291-436b-aeb6-9aab149eca04.jpg","url":"https://www.softwareadvice.co.nz/software/76530/apptentive","@id":"https://www.softwareadvice.co.nz/software/76530/apptentive#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"offers":{"price":"0.01","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@id":"https://www.softwareadvice.co.nz/compare/2764/76530/salesforce-sales-cloud/vs/apptentive#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Service Software","position":2,"item":"/directory/255/customer-service/software","@type":"ListItem"},{"name":"Salesforce Sales Cloud vs Apptentive","position":3,"item":"https://www.softwareadvice.co.nz/compare/2764/76530/salesforce-sales-cloud/vs/apptentive","@type":"ListItem"}]}]}
</script>