---
description: Compare LiveChat vs respond.io regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: LiveChat vs respond.io Comparison
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/4574/customer-experience/software) > [LiveChat \<span\>vs\</span\> respond.io](https://www.softwareadvice.co.nz/compare/27068/66713/livechat/vs/rocketbots1)

# Compare LiveChat vs respond.io

Canonical: https://www.softwareadvice.co.nz/compare/27068/66713/livechat/vs/rocketbots1

> Detailed comparison between LiveChat and respond.io. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveChat | respond.io |
| **Overall rating** | 4.6/5 | 4.6/5 |
| **Total Reviews** | 1723 | 52 |
| **Starting Price** | US$25.00 | US$99.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### LiveChat

- API
- Activity Dashboard
- Autoresponders
- CRM
- Canned Responses
- Chat/Messaging
- Contact Management
- Email Management
- File Sharing
- Lead Qualification
- Mobile Access
- Multi-Channel Communication
- Proactive Chat
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Support Ticket Management
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing
- Workflow Management

### respond.io

- API
- Activity Dashboard
- Autoresponders
- CRM
- Canned Responses
- Chat/Messaging
- Contact Management
- Email Management
- File Sharing
- Lead Qualification
- Mobile Access
- Multi-Channel Communication
- Proactive Chat
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Support Ticket Management
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing
- Workflow Management

## Links

- [View LiveChat Profile](https://www.softwareadvice.co.nz/software/27068/livechat)
- [View respond.io Profile](https://www.softwareadvice.co.nz/software/66713/rocketbots1)
- [View Original Comparison](https://www.softwareadvice.co.nz/compare/27068/66713/livechat/vs/rocketbots1)

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