---
description: Compare LiveChat vs Zoho SalesIQ regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: LiveChat vs Zoho SalesIQ Comparison
---

Breadcrumb: [Home](/) > [Customer Success Software](/directory/4628/customer-success/software) > [LiveChat \<span\>vs\</span\> Zoho SalesIQ](https://www.softwareadvice.co.nz/compare/27068/434506/livechat/vs/zoho-salesiq)

# Compare LiveChat vs Zoho SalesIQ

Canonical: https://www.softwareadvice.co.nz/compare/27068/434506/livechat/vs/zoho-salesiq

> Detailed comparison between LiveChat and Zoho SalesIQ. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | LiveChat | Zoho SalesIQ |
| **Overall rating** | 4.6/5 | 4.4/5 |
| **Total Reviews** | 1723 | 98 |
| **Starting Price** | US$25.00 | US$10.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### LiveChat

- API
- Activity Tracking
- CRM
- Content Management
- Customer Database
- Customisable Branding
- Email Management
- Engagement Tracking
- Lead Capture
- Lead Qualification
- Live Chat
- Monitoring
- Multi-Channel Communication
- Real-Time Chat
- Real-Time Data
- Screen Sharing
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Transfers/Routing

### Zoho SalesIQ

- API
- Activity Tracking
- CRM
- Content Management
- Customer Database
- Customisable Branding
- Email Management
- Engagement Tracking
- Lead Capture
- Lead Qualification
- Live Chat
- Monitoring
- Multi-Channel Communication
- Real-Time Chat
- Real-Time Data
- Screen Sharing
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Transfers/Routing

## Links

- [View LiveChat Profile](https://www.softwareadvice.co.nz/software/27068/livechat)
- [View Zoho SalesIQ Profile](https://www.softwareadvice.co.nz/software/434506/zoho-salesiq)
- [View Original Comparison](https://www.softwareadvice.co.nz/compare/27068/434506/livechat/vs/zoho-salesiq)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"LiveChat vs Zoho SalesIQ Comparison","description":"Compare LiveChat vs Zoho SalesIQ regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.co.nz/compare/27068/434506/livechat/vs/zoho-salesiq","about":[{"@id":"https://www.softwareadvice.co.nz/software/27068/livechat#software"},{"@id":"https://www.softwareadvice.co.nz/software/434506/zoho-salesiq#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.co.nz/compare/27068/434506/livechat/vs/zoho-salesiq#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.softwareadvice.co.nz/compare/27068/434506/livechat/vs/zoho-salesiq#webpage","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"inLanguage":"en-NZ","isPartOf":{"@id":"https://www.softwareadvice.co.nz/#website"}},{"name":"LiveChat","description":"LiveChat is an AI-based live chat software designed to help businesses provide real-time customer support through their websites. It is used by organizations in industries such as retail, software, education, and finance to enhance customer engagement and streamline communication.\n\nThe software includes AI-based features that assist agents with real-time insights, text enhancement, and chat summaries to improve response times and service quality. Chatbot automation is available to handle repetitive inquiries and common questions, allowing human agents to focus on more complex tasks. The platform consolidates customer messages from various channels, including WhatsApp, Facebook, and Instagram, into a single interface for easier management. Features such as pre-set messages, product recommendations, and product cards are included to assist with customer interactions.\n\nAnalytics and reporting tools track metrics such as sales performance, agent productivity, campaign conversion rates, chat engagement, customer satisfaction, and website traffic. Weekly summaries analyze frequent customer questions to help teams identify trends and improve service. LiveChat is accessible through web browsers and applications for Windows, Mac, iOS, and Android devices, enabling support teams to work from various locations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/cb4e3911-3e4f-4f5b-bcb9-92a6e00d10e4.png","url":"https://www.softwareadvice.co.nz/software/27068/livechat","@type":"SoftwareApplication","@id":"https://www.softwareadvice.co.nz/software/27068/livechat#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":1723,"ratingValue":4.6},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"Zoho SalesIQ","description":"Zoho SalesIQ is an all-in-one customer engagement, live chat, and analytics platform to unify your marketing, sales, and customer support efforts, giving your customers a great experience, and boosting business growth. Get to know your prospects better and initiate the right conversation with them at exactly the right time.\n\nSalesIQ is optimized to suit the customer communication needs of both B2B and B2C businesses of all sizes. Equipped with built-in audio calling, screen sharing, visitor information, lead identification, a drag-and-drop custom bot builder, an AI-driven chatbot with a human touch that automates your customer engagement, and much more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/c4dbcc3a-5fdd-48ab-90fa-614162aa09bd.png","url":"https://www.softwareadvice.co.nz/software/434506/zoho-salesiq","@type":"SoftwareApplication","@id":"https://www.softwareadvice.co.nz/software/434506/zoho-salesiq#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":98,"ratingValue":4.4},"offers":{"price":"10","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Success Software","position":2,"item":"/directory/4628/customer-success/software","@type":"ListItem"},{"name":"LiveChat vs Zoho SalesIQ","position":3,"item":"https://www.softwareadvice.co.nz/compare/27068/434506/livechat/vs/zoho-salesiq","@type":"ListItem"}],"@id":"https://www.softwareadvice.co.nz/compare/27068/434506/livechat/vs/zoho-salesiq#breadcrumblist"}]}
</script>