---
description: Compare LiveChat vs Kustomer regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: LiveChat vs Kustomer Comparison
---

Breadcrumb: [Home](/) > [Customer Success Software](/directory/4628/customer-success/software) > [LiveChat \<span\>vs\</span\> Kustomer](https://www.softwareadvice.co.nz/compare/27068/169723/livechat/vs/kustomer)

# Compare LiveChat vs Kustomer

Canonical: https://www.softwareadvice.co.nz/compare/27068/169723/livechat/vs/kustomer

> Detailed comparison between LiveChat and Kustomer. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveChat | Kustomer |
| **Overall rating** | 4.6/5 | 4.7/5 |
| **Total Reviews** | 1727 | 80 |
| **Starting Price** | US$25.00 | US$89.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### LiveChat

- AI/Machine Learning
- API
- Activity Tracking
- CRM
- Configurable Workflow
- Customer Database
- Customisable Templates
- Dashboard
- Email Management
- Engagement Tracking
- Lead Capture
- Live Chat
- Monitoring
- Multi-Channel Communication
- Natural Language Processing
- Real-Time Chat
- Real-Time Data
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback

### Kustomer

- AI/Machine Learning
- API
- Activity Tracking
- CRM
- Configurable Workflow
- Customer Database
- Customisable Templates
- Dashboard
- Email Management
- Engagement Tracking
- Lead Capture
- Live Chat
- Monitoring
- Multi-Channel Communication
- Natural Language Processing
- Real-Time Chat
- Real-Time Data
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback

## Links

- [View LiveChat Profile](https://www.softwareadvice.co.nz/software/27068/livechat)
- [View Kustomer Profile](https://www.softwareadvice.co.nz/software/169723/kustomer)
- [View Original Comparison](https://www.softwareadvice.co.nz/compare/27068/169723/livechat/vs/kustomer)

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