---
description: Compare 360dialog vs charles regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: 360dialog vs charles Comparison
---

Breadcrumb: [Home](/) > [Conversational Marketing Platforms](/directory/4671/conversational-marketing/software) > [360dialog \<span\>vs\</span\> charles](https://www.softwareadvice.co.nz/compare/239528/404833/360dialog/vs/charles)

# Compare 360dialog vs charles

Canonical: https://www.softwareadvice.co.nz/compare/239528/404833/360dialog/vs/charles

> Detailed comparison between 360dialog and charles. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | 360dialog | charles |
| **Overall rating** | 3.5/5 | 4.4/5 |
| **Total Reviews** | 13 | 21 |
| **Starting Price** | €49.00 | €349.00 |
| **Free Trial** | No | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### 360dialog

- API
- Audience Targeting
- Autoresponders
- CRM
- Campaign Management
- Campaign Segmentation
- Chat/Messaging
- Chatbot
- Customer Segmentation
- Email Management
- Engagement Tracking
- Lead Capture
- Lead Management
- Lead Qualification
- Live Chat
- Mobile Access
- Reporting/Analytics
- Social Media Integration
- Template Management
- Third-Party Integrations

### charles

- API
- Audience Targeting
- Autoresponders
- CRM
- Campaign Management
- Campaign Segmentation
- Chat/Messaging
- Chatbot
- Customer Segmentation
- Email Management
- Engagement Tracking
- Lead Capture
- Lead Management
- Lead Qualification
- Live Chat
- Mobile Access
- Reporting/Analytics
- Social Media Integration
- Template Management
- Third-Party Integrations

## Links

- [View 360dialog Profile](https://www.softwareadvice.co.nz/software/239528/360dialog)
- [View charles Profile](https://www.softwareadvice.co.nz/software/404833/charles)
- [View Original Comparison](https://www.softwareadvice.co.nz/compare/239528/404833/360dialog/vs/charles)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"360dialog vs charles Comparison","description":"Compare 360dialog vs charles regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.co.nz/compare/239528/404833/360dialog/vs/charles","about":[{"@id":"https://www.softwareadvice.co.nz/software/239528/360dialog#software"},{"@id":"https://www.softwareadvice.co.nz/software/404833/charles#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.co.nz/compare/239528/404833/360dialog/vs/charles#breadcrumblist"},"@id":"https://www.softwareadvice.co.nz/compare/239528/404833/360dialog/vs/charles#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.co.nz/#website"},"publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"inLanguage":"en-NZ"},{"name":"360dialog","description":"360dialog is a messaging iPaaS solution provider and also an official WhatsApp Business Solution Provider. This solution helps businesses facilitate WhatsApp and other messaging channels in customer interaction and commerce.\n\n360dialog provides a WhatsApp Newsletter solution for Enterprises with marketing automation and a WhatsApp analytics platform. Moreover, the Official BSP offers a partnership program that enables Independent software vendors (ISVs) and software developers to add the WhatsApp Business API to their business offerings.\n\n360dialog has built a powerful integration platform reducing the time to create an integration significantly.\n\nAlso, 360dialog is providing integrations into Hubspot, Google People API, and Zapier plus a robust Marketing Automation for WhatsApp. The sign-up process to access the WhatsApp Business API is very simple and takes only 5 minutes. The API is compatible with many solutions in the market that our partners or independent software vendors provide. This enables users to integrate their WhatsApp Business API with a team inbox, chatbots, and CRM and automation integrations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/3a55dcc6-c258-4163-9f41-ae466be29783.png","url":"https://www.softwareadvice.co.nz/software/239528/360dialog","@id":"https://www.softwareadvice.co.nz/software/239528/360dialog#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":3.5,"bestRating":5,"ratingCount":13},"offers":{"price":"49","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise"},{"name":"charles","description":"The Ask &amp; Order service allows businesses to answer client queries via WhatsApp and help potential customers with their concerns directly on the product detail page or in their retargeting ads. Charles assists marketing teams in solving doubts and guiding clients towards purchasing decisions. \n\nIt lets them provide adequate information to customers, helping them complete the process and promoting in-chat conversions. The software enables entities to increase the customer lifetime value (CLV) and impact the Net Promoter Score (NPS) through streamlined client support.\n\nCharles lets businesses immediately answer their clients directly through chat templates and automation. They can also reach out to their customers to facilitate reorders, after-sales services, and reviews after each purchase. It integrates Messenger APIs with e-commerce backends to bring company product catalogs &amp; checkouts into conversational layouts and platforms.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/da076cb0-e348-4c2a-b799-30c719361047.jpeg","url":"https://www.softwareadvice.co.nz/software/404833/charles","@id":"https://www.softwareadvice.co.nz/software/404833/charles#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":21},"offers":{"price":"349","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud"},{"@id":"https://www.softwareadvice.co.nz/compare/239528/404833/360dialog/vs/charles#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Conversational Marketing Platforms","position":2,"item":"/directory/4671/conversational-marketing/software","@type":"ListItem"},{"name":"360dialog vs charles","position":3,"item":"https://www.softwareadvice.co.nz/compare/239528/404833/360dialog/vs/charles","@type":"ListItem"}]}]}
</script>