---
description: Compare YouTrack vs Freshdesk regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: YouTrack vs Freshdesk Comparison
---

Breadcrumb: [Home](/) > [Collaboration Software](/directory/4138/collaboration/software) > [YouTrack \<span\>vs\</span\> Freshdesk](https://www.softwareadvice.co.nz/compare/23783/110247/youtrack/vs/freshdesk)

# Compare YouTrack vs Freshdesk

Canonical: https://www.softwareadvice.co.nz/compare/23783/110247/youtrack/vs/freshdesk

> Detailed comparison between YouTrack and Freshdesk. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | YouTrack | Freshdesk |
| **Overall rating** | 4.5/5 | 4.5/5 |
| **Total Reviews** | 95 | 3425 |
| **Starting Price** | US$3.67 | US$19.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### YouTrack

- Access Controls/Permissions
- Activity Tracking
- Assignment Management
- Collaboration Tools
- Communication Management
- Content Management
- Customisable Templates
- Dashboard
- Email Management
- Issue Management
- Issue Tracking
- Prioritisation
- Project Management
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Single Sign On
- Task Management
- Ticket Management
- Workflow Management

### Freshdesk

- Access Controls/Permissions
- Activity Tracking
- Assignment Management
- Collaboration Tools
- Communication Management
- Content Management
- Customisable Templates
- Dashboard
- Email Management
- Issue Management
- Issue Tracking
- Prioritisation
- Project Management
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Single Sign On
- Task Management
- Ticket Management
- Workflow Management

## Links

- [View YouTrack Profile](https://www.softwareadvice.co.nz/software/23783/youtrack)
- [View Freshdesk Profile](https://www.softwareadvice.co.nz/software/110247/freshdesk)
- [View Original Comparison](https://www.softwareadvice.co.nz/compare/23783/110247/youtrack/vs/freshdesk)

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