---
description: Compare Customer.io vs Zoho CRM regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Customer.io vs Zoho CRM Comparison
---

Breadcrumb: [Home](/) > [Data Management Software](/directory/4230/data-management/software) > [Customer.io \<span\>vs\</span\> Zoho CRM](https://www.softwareadvice.co.nz/compare/231190/392464/customer-io/vs/zoho-crm)

# Compare Customer.io vs Zoho CRM

Canonical: https://www.softwareadvice.co.nz/compare/231190/392464/customer-io/vs/zoho-crm

> Detailed comparison between Customer.io and Zoho CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Customer.io | Zoho CRM |
| **Overall rating** | 4.7/5 | 4.3/5 |
| **Total Reviews** | 87 | 6973 |
| **Starting Price** | US$100.00 | US$14.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Customer.io

- API
- Activity Tracking
- CRM
- Campaign Planning
- Channel Management
- Content Management
- Customer Database
- Customisable Branding
- Customisable Templates
- Email Management
- Engagement Tracking
- Lead Capture
- Lead Management
- Lead Qualification
- Multi-Channel Communication
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Segmentation
- Social Media Integration

### Zoho CRM

- API
- Activity Tracking
- CRM
- Campaign Planning
- Channel Management
- Content Management
- Customer Database
- Customisable Branding
- Customisable Templates
- Email Management
- Engagement Tracking
- Lead Capture
- Lead Management
- Lead Qualification
- Multi-Channel Communication
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Segmentation
- Social Media Integration

## Links

- [View Customer.io Profile](https://www.softwareadvice.co.nz/software/231190/customer-io)
- [View Zoho CRM Profile](https://www.softwareadvice.co.nz/software/392464/zoho-crm)
- [View Original Comparison](https://www.softwareadvice.co.nz/compare/231190/392464/customer-io/vs/zoho-crm)

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