Help Scout vs TeamSupport Comparison

Help Scout

Help Scout is a dedicated customer support platform built for growing teams to deliver best-in-class customer service. When you sign up you get... Learn more

Target size

Images

TeamSupport

As a B2B SaaS customer support solution, TeamSupport goes beyond a basic ticketing system. We help you build customer loyalty and mitigate churn by... Learn more

Target size

Images

Help Scout

Overall rating

4.6
(219 reviews)

Features rating

Value for Money
4.4
Functionality
4.3
Ease of Use
4.7
Customer Support
4.7
View all reviews
TeamSupport

Overall rating

4.5
(847 reviews)

Features rating

Value for Money
4.4
Functionality
4.3
Ease of Use
4.4
Customer Support
4.5
View all reviews
Help Scout
  • Free Version
  • Free Trial
TeamSupport
  • Free Version
  • Free Trial
Help Scout
  • Cloud-based
  • On-premise
TeamSupport
  • Cloud-based
  • On-premise
Help Scout
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
TeamSupport
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat