---
description: Compare Monograph vs Zoho Desk regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Monograph vs Zoho Desk Comparison
---

Breadcrumb: [Home](/) > [Time Tracking Software](/directory/3834/time-tracking/software) > [Monograph \<span\>vs\</span\> Zoho Desk](https://www.softwareadvice.co.nz/compare/222142/393877/monograph/vs/zoho-desk)

# Compare Monograph vs Zoho Desk

Canonical: https://www.softwareadvice.co.nz/compare/222142/393877/monograph/vs/zoho-desk

> Detailed comparison between Monograph and Zoho Desk. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Monograph | Zoho Desk |
| **Overall rating** | 4.5/5 | 4.5/5 |
| **Total Reviews** | 236 | 2212 |
| **Starting Price** | - | US$20.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Monograph

- Access Controls/Permissions
- Activity Dashboard
- Billing & Invoicing
- Client Portal
- Customisable Branding
- Customisable Reports
- Customisable Templates
- Data Import/Export
- Drag & Drop
- Project Management
- Projections
- Real-Time Data
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- Search/Filter
- Task Management
- Template Management
- Third-Party Integrations
- Workflow Management

### Zoho Desk

- Access Controls/Permissions
- Activity Dashboard
- Billing & Invoicing
- Client Portal
- Customisable Branding
- Customisable Reports
- Customisable Templates
- Data Import/Export
- Drag & Drop
- Project Management
- Projections
- Real-Time Data
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- Search/Filter
- Task Management
- Template Management
- Third-Party Integrations
- Workflow Management

## Links

- [View Monograph Profile](https://www.softwareadvice.co.nz/software/222142/monograph)
- [View Zoho Desk Profile](https://www.softwareadvice.co.nz/software/393877/zoho-desk)
- [View Original Comparison](https://www.softwareadvice.co.nz/compare/222142/393877/monograph/vs/zoho-desk)

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