---
description: Compare SugarCRM vs Infor CPQ regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: SugarCRM vs Infor CPQ Comparison
---

Breadcrumb: [Home](/) > [Online CRM Software](/directory/387/online-crm/software) > [SugarCRM \<span\>vs\</span\> Infor CPQ](https://www.softwareadvice.co.nz/compare/21128/362390/sugarcrm/vs/infor-crm)

# Compare SugarCRM vs Infor CPQ

Canonical: https://www.softwareadvice.co.nz/compare/21128/362390/sugarcrm/vs/infor-crm

> Detailed comparison between SugarCRM and Infor CPQ. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SugarCRM | Infor CPQ |
| **Overall rating** | 3.8/5 | 4.0/5 |
| **Total Reviews** | 410 | 4 |
| **Starting Price** | US$59.00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Key features

### SugarCRM

- API
- CRM
- Calendar/Reminder System
- Channel Management
- Customisable Branding
- Customisable Templates
- Data Enrichment
- Lead Management
- Monitoring
- Pipeline Reports
- Proposal Generation
- Quotes/Estimates
- Real-Time Data
- Sales Activity Management
- Support Ticket Management
- Web-based Deployment
- Website Visitor Tracking
- Workflow Management

### Infor CPQ

- API
- CRM
- Customisable Branding
- Natural Language Processing
- Pricing Management
- Proposal Generation
- Quotes/Estimates
- Workflow Management

## Links

- [View SugarCRM Profile](https://www.softwareadvice.co.nz/software/21128/sugarcrm)
- [View Infor CPQ Profile](https://www.softwareadvice.co.nz/software/362390/infor-crm)
- [View Original Comparison](https://www.softwareadvice.co.nz/compare/21128/362390/sugarcrm/vs/infor-crm)

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