---
description: Compare SugarCRM vs Dolibarr regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: SugarCRM vs Dolibarr Comparison
---

Breadcrumb: [Home](/) > [Sales Tracking Software](/directory/3590/sales-tracking/software) > [SugarCRM \<span\>vs\</span\> Dolibarr](https://www.softwareadvice.co.nz/compare/21128/131476/sugarcrm/vs/dolibarr)

# Compare SugarCRM vs Dolibarr

Canonical: https://www.softwareadvice.co.nz/compare/21128/131476/sugarcrm/vs/dolibarr

> Detailed comparison between SugarCRM and Dolibarr. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SugarCRM | Dolibarr |
| **Overall rating** | 3.8/5 | 4.5/5 |
| **Total Reviews** | 413 | 105 |
| **Starting Price** | US$59.00 | €9.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Documentation |

## Key features

### SugarCRM

- API
- Activity Tracking
- CRM
- Contract/License Management
- Customer Database
- Customisable Templates
- Email Management
- Lead Capture
- Lead Management
- Lead Qualification
- Opportunity Management
- Proposal Generation
- Real-Time Data
- Real-Time Reporting
- Reminders
- Search/Filter
- Segmentation
- Source Tracking
- Web Forms
- Web-based Deployment

### Dolibarr

- API
- Activity Tracking
- CRM
- Contract/License Management
- Customer Database
- Customisable Templates
- Email Management
- Lead Capture
- Lead Management
- Lead Qualification
- Opportunity Management
- Proposal Generation
- Real-Time Data
- Real-Time Reporting
- Reminders
- Search/Filter
- Segmentation
- Source Tracking
- Web Forms
- Web-based Deployment

## Links

- [View SugarCRM Profile](https://www.softwareadvice.co.nz/software/21128/sugarcrm)
- [View Dolibarr Profile](https://www.softwareadvice.co.nz/software/131476/dolibarr)
- [View Original Comparison](https://www.softwareadvice.co.nz/compare/21128/131476/sugarcrm/vs/dolibarr)

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