---
description: Compare Five9 vs SOGEDES.X regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Five9 vs SOGEDES.X Comparison
---

Breadcrumb: [Home](/) > [Contact Centre Quality Assurance Software](/directory/4478/quality-assurance/software) > [Five9 \<span\>vs\</span\> SOGEDES.X](https://www.softwareadvice.co.nz/compare/20063/361589/five9/vs/sogedes-x)

# Compare Five9 vs SOGEDES.X

Canonical: https://www.softwareadvice.co.nz/compare/20063/361589/five9/vs/sogedes-x

> Detailed comparison between Five9 and SOGEDES.X. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Five9 | SOGEDES.X |
| **Overall rating** | 4.2/5 | - |
| **Total Reviews** | 481 | 0 |
| **Starting Price** | US$159.00 | - |
| **Free Trial** | No | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (On-Premise), Linux (On-Premise), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Linux (On-Premise), Chromebook (Desktop) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Five9

- API
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Scripting
- Call Tracking
- Computer Telephony Integration
- Dashboard
- Email Management
- Inbound Call Centre
- Live Chat
- Monitoring
- Multi-Channel Communication
- Performance Management
- Progressive Dialer
- Real-Time Data
- Real-Time Reporting
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback

### SOGEDES.X

- API
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Scripting
- Call Tracking
- Computer Telephony Integration
- Dashboard
- Email Management
- Inbound Call Centre
- Live Chat
- Monitoring
- Multi-Channel Communication
- Performance Management
- Progressive Dialer
- Real-Time Data
- Real-Time Reporting
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback

## Links

- [View Five9 Profile](https://www.softwareadvice.co.nz/software/20063/five9)
- [View SOGEDES.X Profile](https://www.softwareadvice.co.nz/software/361589/sogedes-x)
- [View Original Comparison](https://www.softwareadvice.co.nz/compare/20063/361589/five9/vs/sogedes-x)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Five9 vs SOGEDES.X Comparison","description":"Compare Five9 vs SOGEDES.X regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.co.nz/compare/20063/361589/five9/vs/sogedes-x","about":[{"@id":"https://www.softwareadvice.co.nz/software/20063/five9#software"},{"@id":"https://www.softwareadvice.co.nz/software/361589/sogedes-x#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.co.nz/compare/20063/361589/five9/vs/sogedes-x#breadcrumblist"},"@id":"https://www.softwareadvice.co.nz/compare/20063/361589/five9/vs/sogedes-x#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.co.nz/#website"},"publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"inLanguage":"en-NZ"},{"name":"Five9","description":"Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended and omnichannel contact centers world-wide. \n\n\nPowered by Practical AI, Five9 enables agents to provide customer experiences across phone, email, chat, mobile, social and more. \n\n\nThe AI-driven Five9 Engagement Workflow uses NLP and intelligent routing to get customers to the right agent while Five9 Genius derives customer intent data to provide agents with next step guidance before they pick up the phone. Four adjustable dialing modes skip no-answers and busy signals to triple agent talk time. \n\n\nFive9’s IVR with speech recognition can be used for common customer inquiries to free up agents for high-value interactions. Monitor, analyze and report on the contact center’s performance with real-time metrics and dashboards, and automatically sync all interactions with CRM. \n\n\nThe contact center can be up and running in a matter of days and can be scaled up or down based on business needs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/e0e85fd0-6e8c-42d0-808e-07a5501931a9.png","url":"https://www.softwareadvice.co.nz/software/20063/five9","@id":"https://www.softwareadvice.co.nz/software/20063/five9#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.2,"bestRating":5,"ratingCount":481},"offers":{"price":"159","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows on premise, Linux on premise, Platform ipad"},{"name":"SOGEDES.X","description":"SOGEDES.X is a cloud-based calll center solution that offers unique experiences for customers and employees. It helps users view contact information and automate tasks for agents. \n\nIt includes clear routing settings and drag-and-drop functionality. Businesses can improve customer experience in the call center using customizable real-time panels and dashboards.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/86bf9095-0d34-4a75-82c9-e2b828f82539.png","url":"https://www.softwareadvice.co.nz/software/361589/sogedes-x","@id":"https://www.softwareadvice.co.nz/software/361589/sogedes-x#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"operatingSystem":"Cloud, Apple, Windows, Linux, Linux on premise, Chrome"},{"@id":"https://www.softwareadvice.co.nz/compare/20063/361589/five9/vs/sogedes-x#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Contact Centre Quality Assurance Software","position":2,"item":"/directory/4478/quality-assurance/software","@type":"ListItem"},{"name":"Five9 vs SOGEDES.X","position":3,"item":"https://www.softwareadvice.co.nz/compare/20063/361589/five9/vs/sogedes-x","@type":"ListItem"}]}]}
</script>