---
description: Compare DialedIn CCaaS vs Voiso regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: DialedIn CCaaS vs Voiso Comparison
---

Breadcrumb: [Home](/) > [Auto Dialer Software](/directory/1564/auto-dialer/software) > [DialedIn CCaaS \<span\>vs\</span\> Voiso](https://www.softwareadvice.co.nz/compare/20027/101501/chasedata/vs/voiso)

# Compare DialedIn CCaaS vs Voiso

Canonical: https://www.softwareadvice.co.nz/compare/20027/101501/chasedata/vs/voiso

> Detailed comparison between DialedIn CCaaS and Voiso. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | DialedIn CCaaS | Voiso |
| **Overall rating** | 4.8/5 | 4.7/5 |
| **Total Reviews** | 324 | 30 |
| **Starting Price** | US$25.00 | US$24.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### DialedIn CCaaS

- API
- Auto-Dialer
- Automatic Call Distribution
- Call Scripting
- Call Tracking
- Chat/Messaging
- Computer Telephony Integration
- Customer Database
- Dashboard
- FCC Compliance
- Inbound Call Centre
- Integrations Management
- Lead Capture
- Live Chat
- Monitoring
- Multi-Channel Communication
- Performance Management
- Progressive Dialer
- Real-Time Data
- Real-Time Reporting

### Voiso

- API
- Auto-Dialer
- Automatic Call Distribution
- Call Scripting
- Call Tracking
- Chat/Messaging
- Computer Telephony Integration
- Customer Database
- Dashboard
- FCC Compliance
- Inbound Call Centre
- Integrations Management
- Lead Capture
- Live Chat
- Monitoring
- Multi-Channel Communication
- Performance Management
- Progressive Dialer
- Real-Time Data
- Real-Time Reporting

## Links

- [View DialedIn CCaaS Profile](https://www.softwareadvice.co.nz/software/20027/chasedata)
- [View Voiso Profile](https://www.softwareadvice.co.nz/software/101501/voiso)
- [View Original Comparison](https://www.softwareadvice.co.nz/compare/20027/101501/chasedata/vs/voiso)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"DialedIn CCaaS vs Voiso Comparison","description":"Compare DialedIn CCaaS vs Voiso regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.co.nz/compare/20027/101501/chasedata/vs/voiso","about":[{"@id":"https://www.softwareadvice.co.nz/software/20027/chasedata#software"},{"@id":"https://www.softwareadvice.co.nz/software/101501/voiso#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.co.nz/compare/20027/101501/chasedata/vs/voiso#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.softwareadvice.co.nz/compare/20027/101501/chasedata/vs/voiso#webpage","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"inLanguage":"en-NZ","isPartOf":{"@id":"https://www.softwareadvice.co.nz/#website"}},{"name":"DialedIn CCaaS","description":"DialedIn is a cloud-based Contact Center as a Service (CCaaS) solution designed to optimize outbound, inbound, and blended call center operations for businesses of every size and in every industry. Developed with customer feedback at its core, DialedIn is more than just a call center software—it's a comprehensive solution that evolves with your business. With fast deployment, automatic upgrades, and exceptional customer support, DialedIn helps users stay ahead in a competitive landscape.\n\nTailored for teams of all sizes, DialedIn offers businesses with advanced dialing capabilities, including auto, predictive, preview, and progressive dialing, ensuring that every call is handled efficiently. \n\nDialedIn CCaaS offers a range of key features designed to enhance operational efficiency and user satisfaction. Fast &amp; Easy Deployment ensures that users are up and running in minutes, not days, minimizing downtime. The Ease of Use is highlighted by an intuitive interface that requires minimal training, allowing teams to focus on what matters most—delivering exceptional customer service. Smart Call Routing automatically directs calls based on language preference, skill set, and other customizable rules, enhancing customer experience and agent productivity. Additionally, Zero-Coding Integrations allow for seamless integration with top CRMs and APIs, eliminating the need for complex coding and streamlining workflows.\n\nDialedIn CCaaS provides Real-Time Analytics &amp; Reporting, offering instant insights with customizable dashboards and reporting tools that help track performance and optimize campaigns on the fly. Security &amp; Compliance are ensured with robust security settings that allow managers to monitor campaigns closely, ensuring compliance and data integrity. Digital call records are securely stored for up to three months, available for review whenever needed. Additionally, the platform scales from small businesses to enterprise-level operations, whether deployed on-premises or via the cloud, growing alongside users' needs. Customer Support is provided by an in-house, US-based technical support team.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/f4692fd3-ec56-4437-bc00-4b384e395e0b.png","url":"https://www.softwareadvice.co.nz/software/20027/chasedata","@type":"SoftwareApplication","@id":"https://www.softwareadvice.co.nz/software/20027/chasedata#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":324,"ratingValue":4.8},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows"},{"name":"Voiso","description":"Voiso is a cloud-based contact center software for sales and support teams that use phone calls, SMS, messengers, and social media to engage customers.\n\nVoiso's dialers and answering machine detection allow sales teams to reach more customers quickly and increase the time agents spend talking to customers. With these advanced outreach tools, sales teams can expect a 70+% decrease in abandoned calls.\n\nVoiso offers a comprehensive analytical toolkit to make contact center operations transparent and compliant. The proprietary speech analytics engine facilitates quality assurance through speech recognition in 29 languages and advanced keyword search. Real-time and historical reporting features allow contact center managers and supervisors to track 50+ metrics and configure custom dashboards.\n\nThe system features pre-built integrations with the most popular CRM systems, including  Salesforce, Zoho, and Hubspot. To support integrations with in-house and heavily customized CRM systems, Voiso provides access to a broad set of APIs. \n\nVoiso offers 24/7 support, a dedicated boarding engineer, and a free trial.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/e462853e-8ad6-4dad-a660-24e79e631244.png","url":"https://www.softwareadvice.co.nz/software/101501/voiso","@type":"SoftwareApplication","@id":"https://www.softwareadvice.co.nz/software/101501/voiso#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":30,"ratingValue":4.7},"offers":{"price":"24","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Auto Dialer Software","position":2,"item":"/directory/1564/auto-dialer/software","@type":"ListItem"},{"name":"DialedIn CCaaS vs Voiso","position":3,"item":"https://www.softwareadvice.co.nz/compare/20027/101501/chasedata/vs/voiso","@type":"ListItem"}],"@id":"https://www.softwareadvice.co.nz/compare/20027/101501/chasedata/vs/voiso#breadcrumblist"}]}
</script>