---
description: Compare storm vs Genesys Cloud CX regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: storm vs Genesys Cloud CX Comparison
---

Breadcrumb: [Home](/) > [Call Monitoring Software](/directory/1811/monitoring/software) > [storm \<span\>vs\</span\> Genesys Cloud CX](https://www.softwareadvice.co.nz/compare/187462/323407/storm/vs/pureconnect)

# Compare storm vs Genesys Cloud CX

Canonical: https://www.softwareadvice.co.nz/compare/187462/323407/storm/vs/pureconnect

> Detailed comparison between storm and Genesys Cloud CX. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | storm | Genesys Cloud CX |
| **Overall rating** | - | 4.3/5 |
| **Total Reviews** | 0 | 262 |
| **Starting Price** | - | US$75.00 |
| **Free Trial** | - | No |
| **Free Version** | - | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | - | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### storm

- API
- Activity Tracking
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Logging
- Call Scripting
- Call Tracking
- Chat/Messaging
- Computer Telephony Integration
- Dashboard
- Employee Scheduling
- Inbound Call Centre
- Monitoring
- Multi-Channel Communication
- Outbound Call Centre
- Performance Management
- Performance Metrics
- Progressive Dialer
- Reporting/Analytics

### Genesys Cloud CX

- API
- Activity Tracking
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Logging
- Call Scripting
- Call Tracking
- Chat/Messaging
- Computer Telephony Integration
- Dashboard
- Employee Scheduling
- Inbound Call Centre
- Monitoring
- Multi-Channel Communication
- Outbound Call Centre
- Performance Management
- Performance Metrics
- Progressive Dialer
- Reporting/Analytics

## Links

- [View storm Profile](https://www.softwareadvice.co.nz/software/187462/storm)
- [View Genesys Cloud CX Profile](https://www.softwareadvice.co.nz/software/323407/pureconnect)
- [View Original Comparison](https://www.softwareadvice.co.nz/compare/187462/323407/storm/vs/pureconnect)

-----

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