---
description: Compare Anakage vs Freshservice regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Anakage vs Freshservice Comparison
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/4160/help-desk/software) > [Anakage \<span\>vs\</span\> Freshservice](https://www.softwareadvice.co.nz/compare/186781/436317/anakage-end-user-support-automation-platform/vs/freshservice)

# Compare Anakage vs Freshservice

Canonical: https://www.softwareadvice.co.nz/compare/186781/436317/anakage-end-user-support-automation-platform/vs/freshservice

> Detailed comparison between Anakage and Freshservice. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Anakage | Freshservice |
| **Overall rating** | 4.4/5 | 4.5/5 |
| **Total Reviews** | 31 | 714 |
| **Starting Price** | US$20.00 | US$19.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Anakage

- Activity Tracking
- Alerts/Escalation
- Analytics
- Change Management
- Customisable Branding
- Email Management
- IT Asset Management
- Incident Management
- Inventory Management
- Prioritisation
- Problem Management
- Real-Time Chat
- Reporting & Statistics
- Reporting/Analytics
- Service Catalog
- Service Level Agreement (SLA) Management
- Single Sign On
- Surveys & Feedback
- Ticket Management
- Workflow Management

### Freshservice

- Activity Tracking
- Alerts/Escalation
- Analytics
- Change Management
- Customisable Branding
- Email Management
- IT Asset Management
- Incident Management
- Inventory Management
- Prioritisation
- Problem Management
- Real-Time Chat
- Reporting & Statistics
- Reporting/Analytics
- Service Catalog
- Service Level Agreement (SLA) Management
- Single Sign On
- Surveys & Feedback
- Ticket Management
- Workflow Management

## Links

- [View Anakage Profile](https://www.softwareadvice.co.nz/software/186781/anakage-end-user-support-automation-platform)
- [View Freshservice Profile](https://www.softwareadvice.co.nz/software/436317/freshservice)
- [View Original Comparison](https://www.softwareadvice.co.nz/compare/186781/436317/anakage-end-user-support-automation-platform/vs/freshservice)

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