---
description: Compare BMC Helix ITSM vs Ivanti Neurons for ITSM regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: BMC Helix ITSM vs Ivanti Neurons for ITSM Comparison
---

Breadcrumb: [Home](/) > [CRM Software for Startups](/directory/3235/startup/software) > [BMC Helix ITSM \<span\>vs\</span\> Ivanti Neurons for ITSM](https://www.softwareadvice.co.nz/compare/184531/405089/bmc-helix-itsm/vs/ivanti-neurons-for-itsm)

# Compare BMC Helix ITSM vs Ivanti Neurons for ITSM

Canonical: https://www.softwareadvice.co.nz/compare/184531/405089/bmc-helix-itsm/vs/ivanti-neurons-for-itsm

> Detailed comparison between BMC Helix ITSM and Ivanti Neurons for ITSM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | BMC Helix ITSM | Ivanti Neurons for ITSM |
| **Overall rating** | 4.1/5 | 3.9/5 |
| **Total Reviews** | 115 | 15 |
| **Starting Price** | - | - |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| **Training** | - | In Person, Live Online, Documentation, Videos |

## Key features

### BMC Helix ITSM

- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Approval Process Control
- Asset Tracking
- Change Management
- Configuration Management
- Dashboard
- Data Visualisation
- Generative AI
- Help Desk Management
- Incident Management
- Problem Management
- Reporting & Statistics

### Ivanti Neurons for ITSM

- Analytics
- CMDB
- Change Management
- IT Asset Management
- Incident Management
- Knowledge Base Management
- Self Service Portal

## Links

- [View BMC Helix ITSM Profile](https://www.softwareadvice.co.nz/software/184531/bmc-helix-itsm)
- [View Ivanti Neurons for ITSM Profile](https://www.softwareadvice.co.nz/software/405089/ivanti-neurons-for-itsm)
- [View Original Comparison](https://www.softwareadvice.co.nz/compare/184531/405089/bmc-helix-itsm/vs/ivanti-neurons-for-itsm)

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