---
description: Compare BMC Helix ITSM vs IBM Maximo Application Suite regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: BMC Helix ITSM vs IBM Maximo Application Suite Comparison
---

Breadcrumb: [Home](/) > [CRM Software for Startups](/directory/3235/startup/software) > [BMC Helix ITSM \<span\>vs\</span\> IBM Maximo Application Suite](https://www.softwareadvice.co.nz/compare/184531/390271/bmc-helix-itsm/vs/ibm-maximo-application-suite)

# Compare BMC Helix ITSM vs IBM Maximo Application Suite

Canonical: https://www.softwareadvice.co.nz/compare/184531/390271/bmc-helix-itsm/vs/ibm-maximo-application-suite

> Detailed comparison between BMC Helix ITSM and IBM Maximo Application Suite. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | BMC Helix ITSM | IBM Maximo Application Suite |
| **Overall rating** | 4.1/5 | 4.2/5 |
| **Total Reviews** | 115 | 83 |
| **Starting Price** | - | US$3,150.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk | Email/Help Desk, Phone Support |
| **Training** | - | In Person, Live Online, Documentation |

## Key features

### BMC Helix ITSM

- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Asset Tracking
- Dashboard
- Generative AI
- Help Desk Management
- Incident Management
- Reporting & Statistics
- Support Ticket Management

### IBM Maximo Application Suite

- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Asset Tracking
- Generative AI
- Incident Management
- Job Tracking
- Monitoring
- Real-Time Data
- Reporting & Statistics
- Safety Management
- Scheduling
- Service History
- Status Tracking
- Sustainability Management
- Work Order Creation

## Links

- [View BMC Helix ITSM Profile](https://www.softwareadvice.co.nz/software/184531/bmc-helix-itsm)
- [View IBM Maximo Application Suite Profile](https://www.softwareadvice.co.nz/software/390271/ibm-maximo-application-suite)
- [View Original Comparison](https://www.softwareadvice.co.nz/compare/184531/390271/bmc-helix-itsm/vs/ibm-maximo-application-suite)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"BMC Helix ITSM vs IBM Maximo Application Suite Comparison","description":"Compare BMC Helix ITSM vs IBM Maximo Application Suite regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.co.nz/compare/184531/390271/bmc-helix-itsm/vs/ibm-maximo-application-suite","about":[{"@id":"https://www.softwareadvice.co.nz/software/184531/bmc-helix-itsm#software"},{"@id":"https://www.softwareadvice.co.nz/software/390271/ibm-maximo-application-suite#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.co.nz/compare/184531/390271/bmc-helix-itsm/vs/ibm-maximo-application-suite#breadcrumblist"},"@id":"https://www.softwareadvice.co.nz/compare/184531/390271/bmc-helix-itsm/vs/ibm-maximo-application-suite#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.co.nz/#website"},"publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"inLanguage":"en-NZ"},{"name":"BMC Helix ITSM","description":"BMC Helix ITSM is a cloud-based digital service management solution that combines a service desk manager, a change manager, a service delivery manager and an IT director into one suite. It is also available for on-premise deployment.\n\n\nThe solution provides reporting features that enable users to create custom reports and convert them into dashboards. It offers incident and problem management, which can detect recurring incidents. Its self-service application is connected with social media and provides virtual and live chat help for resolving customer queries.\n\n\nBMC Helix ITSM keeps track of changes in IT configuration and identifies change collision in advance. Through its asset management capabilities, the solution can manage the lifecycle of IT assets from procurement to end-of-life.\n\n\nBMC Helix ITSM enables users to define a service catalog for both internal and external customers. Its admin panel facilitates management of servers, email integrations, applications and security preferences.\n\n\nSupport is available via phone and email.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/c5a39457-b4b1-4533-83c4-b26c5305c2e5.jpg","url":"https://www.softwareadvice.co.nz/software/184531/bmc-helix-itsm","@id":"https://www.softwareadvice.co.nz/software/184531/bmc-helix-itsm#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.1,"bestRating":5,"ratingCount":115},"operatingSystem":"Cloud, Windows on premise, Linux on premise"},{"name":"IBM Maximo Application Suite","description":"IBM Maximo Application Suite is an integrated asset lifecycle management solution used to remotely maintain, monitor and manage enterprise assets throughout their entire lifecycle, from acquisition to disposal - within a single unified platform. It uses AI, IoT and analytics to optimize equipment performance, extend asset lifecycles and reduce operational downtime and costs.\n\nIBM Maximo Application Suite provides key Enterprise Asset Management (EAM), Asset Performance Management (APM), Reliability-Centered Maintenance (RCM), and mobility capabilities.\n\nIt is available in multiple deployment options, including on-premises, Software as a Service (SaaS), and as a cloud-based service available on AWS Marketplace.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/21288256-25ef-40b2-b799-9bb7ccce0986.png","url":"https://www.softwareadvice.co.nz/software/390271/ibm-maximo-application-suite","@id":"https://www.softwareadvice.co.nz/software/390271/ibm-maximo-application-suite#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.2,"bestRating":5,"ratingCount":83},"offers":{"price":"3150","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"@id":"https://www.softwareadvice.co.nz/compare/184531/390271/bmc-helix-itsm/vs/ibm-maximo-application-suite#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"CRM Software for Startups","position":2,"item":"/directory/3235/startup/software","@type":"ListItem"},{"name":"BMC Helix ITSM vs IBM Maximo Application Suite","position":3,"item":"https://www.softwareadvice.co.nz/compare/184531/390271/bmc-helix-itsm/vs/ibm-maximo-application-suite","@type":"ListItem"}]}]}
</script>