---
description: Compare Crystal Practice Management vs iTRUST regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Crystal Practice Management vs iTRUST Comparison
---

Breadcrumb: [Home](/) > [Optometry Software](/directory/104/optometry-software/software) > [Crystal Practice Management \<span\>vs\</span\> iTRUST](https://www.softwareadvice.co.nz/compare/16960/64613/crystal-pm/vs/itrust)

# Compare Crystal Practice Management vs iTRUST

Canonical: https://www.softwareadvice.co.nz/compare/16960/64613/crystal-pm/vs/itrust

> Detailed comparison between Crystal Practice Management and iTRUST. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Crystal Practice Management | iTRUST |
| **Overall rating** | 4.3/5 | 5.0/5 |
| **Total Reviews** | 29 | 135 |
| **Starting Price** | US$365.00 | US$0.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Crystal Practice Management

- Appointment Management
- Calendar Management
- Charting
- Claims Management
- Customisable Templates
- E-Prescribing
- For Optometrists
- HIPAA Compliant
- Insurance Management
- Inventory Management
- Multi-Location
- Patient Records Management
- Recall Tracking
- Reminders
- SOAP notes
- Scheduling

### iTRUST

- Appointment Management
- Calendar Management
- Charting
- Claims Management
- Commenting/Notes
- Customisable Templates
- E-Prescribing
- For Optometrists
- HIPAA Compliant
- Insurance Management
- Inventory Management
- Multi-Location
- Online Scheduling
- Patient Records Management
- Recall Tracking
- Recurring Appointments
- Reminders
- SOAP notes
- Task Management

## Links

- [View Crystal Practice Management Profile](https://www.softwareadvice.co.nz/software/16960/crystal-pm)
- [View iTRUST Profile](https://www.softwareadvice.co.nz/software/64613/itrust)
- [View Original Comparison](https://www.softwareadvice.co.nz/compare/16960/64613/crystal-pm/vs/itrust)

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As a secure HIPAA-complaint platform, iTRUST can be accessed via desktop, tablet, or any smartphone.\n\nWith iTRUST, businesses can reduce the time spent on managing patient appointments by allowing patients to book appointments using a website integrated real-time scheduler. Through the patient portal, patients can set up automatic reminders for future visits and orders as well as communicate with optometry professionals using unlimited 2-way messaging. For POS operations, businesses can instantly generate itemized receipts and customize order forms for seamless transactions. iTrust also offers comprehensive real-time analytics with daily office batch report summaries. \n\nSocial Reviews\nHundreds of 5 star reviews and counting!\n\nSTREAMLINE CHARTING\nSave money with custom built exam templates in the cloud EHR that adapt to your requirements.\n\n• Customize exam notes based on your workflows.\n• Massive selection of optometry charting templates built by doctors like yours.\n• Create timesaver workflows to finalize patient exams faster.\n• All the exam data you need at a glance on the exam overview.\n\nLearn more about charting\n\nPRESCRIBE EFFECTIVELY\nSeamlessly create, send, and manage all patients’ prescriptions.\n\n• Transmit RXs to any valid e-Prescribing pharmacy and lab in the world.\n• Realtime database updating to ensure the most accurate codes and medications.\n• Auto coding to save physicians time with reducing medical errors.\n• Easy access to previous prescriptions to gain insights on sequential prescribing patient management.\n\nCOMMUNICATE EFFORTLESSLY\nSeamlessly communicate to patients via 2 way texting, automate appointment reminders, and recalls.\n\n• Automated and direct messaging promotes a 5 star patient experience.\n• Easily add or select from system contacts to transmitted reports to.\n• Customized message templates enables endless marketing opportunities.\n• Gain patient’s trust with direct text messaging and save time with appointment auto confirmation via a patient response\n\n\nMANAGE PATIENT CLAIMS AND BILLING \nEliminate unwanted manual work during the billing process and gain valuable insurance payer insights.\n\n• Generate and e-submit claims to any clearing house, one at a time or in batches.\n• Outsource or use in office billing to managed all your claims anyplace anytime.\n• Interactive reporting tables to track and manage all your insurance balances.\n• Stay in compliance with our auto coding and pre claim validation features.\n\nPROMOTE PATIENT ENGAGEMENT\nCustomize your patients experience when making appointments on your website.\n\n• Easily link iTRUST calendar to your website with little or no IT support.\n• Advance calendar settings to have online patient booking the way you want.\n• Gain powerful patient insights with customized intake forms to be filled out electronically at home.\n• Create survey questions to attract more potential patients, and track referral sources.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/4a19e534-eb66-424c-8887-cafdc0bbd26e.jpg","url":"https://www.softwareadvice.co.nz/software/64613/itrust","@id":"https://www.softwareadvice.co.nz/software/64613/itrust#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":135},"offers":{"price":"0","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome, Android, Platform ios, Platform ipad"},{"@id":"https://www.softwareadvice.co.nz/compare/16960/64613/crystal-pm/vs/itrust#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Optometry Software","position":2,"item":"/directory/104/optometry-software/software","@type":"ListItem"},{"name":"Crystal Practice Management vs iTRUST","position":3,"item":"https://www.softwareadvice.co.nz/compare/16960/64613/crystal-pm/vs/itrust","@type":"ListItem"}]}]}
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