---
description: Compare XCALLY vs Cisco Jabber regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: XCALLY vs Cisco Jabber Comparison
---

Breadcrumb: [Home](/) > [IVR Software](/directory/1572/ivr-system/software) > [XCALLY \<span\>vs\</span\> Cisco Jabber](https://www.softwareadvice.co.nz/compare/163156/420060/xcally/vs/cisco-jabber)

# Compare XCALLY vs Cisco Jabber

Canonical: https://www.softwareadvice.co.nz/compare/163156/420060/xcally/vs/cisco-jabber

> Detailed comparison between XCALLY and Cisco Jabber. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | XCALLY | Cisco Jabber |
| **Overall rating** | 4.8/5 | 4.3/5 |
| **Total Reviews** | 130 | 1332 |
| **Starting Price** | €29.00 | - |
| **Free Trial** | Yes | - |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | - |

## Key features

### XCALLY

- API
- Auto-Dialer
- Automatic Call Distribution
- Call Recording
- Call Scripting
- Call Tracking
- Chat/Messaging
- Computer Telephony Integration
- Dashboard
- Email Management
- Live Chat
- Monitoring
- Performance Management
- Real-Time Data
- Survey/Poll Management
- Surveys & Feedback
- Video Conferencing

### Cisco Jabber

- API
- Call Recording
- Chat/Messaging
- Live Chat
- Presentation Streaming
- Recording
- Scheduling
- Video Conferencing

## Links

- [View XCALLY Profile](https://www.softwareadvice.co.nz/software/163156/xcally)
- [View Cisco Jabber Profile](https://www.softwareadvice.co.nz/software/420060/cisco-jabber)
- [View Original Comparison](https://www.softwareadvice.co.nz/compare/163156/420060/xcally/vs/cisco-jabber)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"XCALLY vs Cisco Jabber Comparison","description":"Compare XCALLY vs Cisco Jabber regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.co.nz/compare/163156/420060/xcally/vs/cisco-jabber","about":[{"@id":"https://www.softwareadvice.co.nz/software/163156/xcally#software"},{"@id":"https://www.softwareadvice.co.nz/software/420060/cisco-jabber#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.co.nz/compare/163156/420060/xcally/vs/cisco-jabber#breadcrumblist"},"@id":"https://www.softwareadvice.co.nz/compare/163156/420060/xcally/vs/cisco-jabber#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.co.nz/#website"},"inLanguage":"en-NZ","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"}},{"name":"XCALLY","description":"XCALLY is an on-premise and cloud-based contact center solution that handles multiple channels including voice, chat, SMS, email, fax and others. It caters to inbound, outbound and blended call centers of all sizes. Primary features are contact management, an autodialer, interactive voice response (IVR), real-time monitoring, analytics and reporting.\n\n\nOther features include agent softphone, customizable dashboards, automations, triggers, webchat, a predictive dialer, call recording and application programming interface (API). The agent softphone module allows users to manage their queues according to their skillset. Real-time monitoring provides a real-time view of agent performance and the ability to make changes in case of emergencies. Users can create customized dashboards and reports to suit their needs. It offers integration with Zendesk, Salesforce, Desk, Freshdesk, Sugar CRM, Twilio, Oracle and other applications.\n\n\nXCALLY is offered in a monthly or lifetime pricing options, which vary with concurrent users and IVR channels. It is available globally in 12 languages.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/7f35f39d-6d8e-4c3e-954a-3fcf0f947966.png","url":"https://www.softwareadvice.co.nz/software/163156/xcally","@id":"https://www.softwareadvice.co.nz/software/163156/xcally#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":130},"offers":{"price":"29","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud, Windows on premise, Linux on premise, Android, Platform ios"},{"name":"Cisco Jabber","description":"Cisco Jabber is a unified communication software solution designed to facilitate the collaboration and communication needs of any business. With Jabber, users are able to utilize video and voice conferencing, messaging, and screen sharing capabilities on any mobile device such as iPhone or Ipad to work anytime, anywhere. Jabber include instant messaging, voice calls, video calls, voice messaging, desktop sharing, an XMPP client and more.\n\nJabber offers additional features such as multilingual support, an integrated Cisco phone line and Cisco unified communications manager integration for manageable call control and session management. Jabber also includes bot framework to help businesses automatically send and receive messages, handle active chats and answer incoming calls.\n\nJabber’s pricing is available on-demand and can also be purchased from Cisco or any Cisco partner. Jabber is available as a mobile app for any iOS or Android device.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/12f52369-54bb-4c49-82b3-2a798de5a6a0.png","url":"https://www.softwareadvice.co.nz/software/420060/cisco-jabber","@id":"https://www.softwareadvice.co.nz/software/420060/cisco-jabber#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.3,"bestRating":5,"ratingCount":1332},"operatingSystem":"Cloud, Apple, Windows, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"@id":"https://www.softwareadvice.co.nz/compare/163156/420060/xcally/vs/cisco-jabber#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"IVR Software","position":2,"item":"/directory/1572/ivr-system/software","@type":"ListItem"},{"name":"XCALLY vs Cisco Jabber","position":3,"item":"https://www.softwareadvice.co.nz/compare/163156/420060/xcally/vs/cisco-jabber","@type":"ListItem"}]}]}
</script>
