---
description: Compare Tidio vs Chaty regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Tidio vs Chaty Comparison
---

Breadcrumb: [Home](/) > [Customer Satisfaction Software](/directory/4627/customer-satisfaction/software) > [Tidio \<span\>vs\</span\> Chaty](https://www.softwareadvice.co.nz/compare/157633/383930/tidio-chat/vs/chaty)

# Compare Tidio vs Chaty

Canonical: https://www.softwareadvice.co.nz/compare/157633/383930/tidio-chat/vs/chaty

> Detailed comparison between Tidio and Chaty. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Tidio | Chaty |
| **Overall rating** | 4.7/5 | 5.0/5 |
| **Total Reviews** | 590 | 41 |
| **Starting Price** | US$0.00 | US$0.00 |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Documentation, Videos |

## Key features

### Tidio

- Activity Dashboard
- Chat/Messaging
- Customer Complaint Tracking
- Customisable Branding
- Geotargeting
- Interaction Tracking
- Lead Management
- Mobile Access
- Monitoring
- Natural Language Processing
- Offline Form
- Real-Time Analytics
- Real-Time Monitoring
- Real-time Consumer-facing Chat
- Reporting & Statistics
- Reporting/Analytics
- Sales Activity Management
- Search/Filter
- Third-Party Integrations
- Widgets

### Chaty

- Activity Dashboard
- Chat/Messaging
- Customisable Branding
- Geotargeting
- Interaction Tracking
- Mobile Access
- Monitoring
- Offline Form
- Real-Time Analytics
- Real-Time Monitoring
- Real-time Consumer-facing Chat
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Third-Party Integrations
- Widgets

## Links

- [View Tidio Profile](https://www.softwareadvice.co.nz/software/157633/tidio-chat)
- [View Chaty Profile](https://www.softwareadvice.co.nz/software/383930/chaty)
- [View Original Comparison](https://www.softwareadvice.co.nz/compare/157633/383930/tidio-chat/vs/chaty)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Tidio vs Chaty Comparison","description":"Compare Tidio vs Chaty regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.co.nz/compare/157633/383930/tidio-chat/vs/chaty","about":[{"@id":"https://www.softwareadvice.co.nz/software/157633/tidio-chat#software"},{"@id":"https://www.softwareadvice.co.nz/software/383930/chaty#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.co.nz/compare/157633/383930/tidio-chat/vs/chaty#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.softwareadvice.co.nz/compare/157633/383930/tidio-chat/vs/chaty#webpage","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"inLanguage":"en-NZ","isPartOf":{"@id":"https://www.softwareadvice.co.nz/#website"}},{"name":"Tidio","description":"Tidio is a complete customer support software suite combining a help desk, live chat, chatbot automation, and a conversational AI agent. Trusted by over 300,000 businesses across ecommerce, service industries, and tech, Tidio helps streamline communication, speed up support, and boost conversions.\n\nWith Tidio, support teams can chat with visitors in real time, automate FAQ responses using Flows (rules-based chatbots), and handle messages from email, Messenger, Instagram, and WhatsApp—all from one centralized inbox.\n\nAt the core of the platform is Lyro—Tidio’s AI agent for customer service—designed to handle up to 64% of common support questions without any human intervention. With just one click, Lyro starts using your existing help docs to deliver accurate, on-brand answers—without guessing or fabricating responses.\n\nTidio makes it easy to grow your support operations without overloading your team. It helps reduce missed opportunities, cut down response times, and lets your agents concentrate on complex issues.\n\nGet started for free and unlock 50 AI-driven conversations with Lyro—no credit card needed.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/e54e867d-c962-4428-9588-d99b0b072e4b.jpeg","url":"https://www.softwareadvice.co.nz/software/157633/tidio-chat","@type":"SoftwareApplication","@id":"https://www.softwareadvice.co.nz/software/157633/tidio-chat#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":590,"ratingValue":4.7},"offers":{"price":"0","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"name":"Chaty","description":"Chaty helps businesses interact with customers, on their preferred channels including WhatsApp, Facebook Messenger, Telegram, Viber, Skype, Line, Email, Instagram, WeChat, Snapchat, TikTok, Google Maps, Vkontakte, Waze, Discord, Slack, Microsoft Teams, LinkedIn, and more.\n\nTeam can make improvements to the customer's experience by using insights and feedback shared by your customers in a direct chat. Users can set triggers and targeting rules for chat widgets based on specific pages, dates, times, exit intent, or page scroll.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/e4933d2b-819c-4d96-ab43-17a44370db64.png","url":"https://www.softwareadvice.co.nz/software/383930/chaty","@type":"SoftwareApplication","@id":"https://www.softwareadvice.co.nz/software/383930/chaty#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":41,"ratingValue":5.0},"offers":{"price":"0","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Satisfaction Software","position":2,"item":"/directory/4627/customer-satisfaction/software","@type":"ListItem"},{"name":"Tidio vs Chaty","position":3,"item":"https://www.softwareadvice.co.nz/compare/157633/383930/tidio-chat/vs/chaty","@type":"ListItem"}],"@id":"https://www.softwareadvice.co.nz/compare/157633/383930/tidio-chat/vs/chaty#breadcrumblist"}]}
</script>
